Energy-bar giant Clif bar and snack-bar maker Kind are fighting over whose products have the best ingredients. The squabble came to a head on Monday, when Kind released a TV ad criticizing Clif for the high sugar content of its classic chocolate chip energy bar.聽
https://youtube.com/watch?v=gJrHjm6NUPo
The 30-second spot shows a couple seated on an airplane. The man opens a Clif bar wrapper, empties it聽onto his tray, and looks disgusted when he聽finds a puddle of brown rice syrup. The woman opens a Kind bar wrapper聽and dumps out its contents: almonds. 鈥淒id you know that the first ingredient in this Clif Bar is brown rice syrup, which is just another name for sugar?鈥 the聽narrator says.聽The spot goes on to highlight the fact that Kind鈥檚 dark chocolate nuts and sea salt bar has 75 percent less sugar than 鈥渢he leading Clif Bar.鈥 (Clif鈥檚 chocolate chip variety has 21 grams聽to Kind鈥檚 five.)
It鈥檚 the latest volley in a battle that began in March, when Clif took out a full-page ad in The New York Times calling on three competitors鈥擪ind, Larabar, and RxBar鈥攖o start using organic ingredients. 鈥淐lif鈥檚 approach in selling snacks made predominantly from organic brown rice syrup, which is basically sugar, isn鈥檛 the solution,鈥 responded Kind CEO Daniel Lubetzky. One month later, Kind unveiled a campaign publicizing the total amount of sugar in bars, cereals, granolas, and yogurts from a handful of leading companies including Clif.
Another month passed, and in mid May, Clif aired its first-ever TV ad, centered around the fact that Clif products are 鈥済ood and nutritious, not full of poison.鈥 Both brands say they had been planning their respective ads for months, or in some cases years鈥攖hat is, they weren't acting in response to one another.聽Kind's latest ad, though, is more direct, and more aggressive, calling out Clif鈥攁nd only Clif鈥攂y name聽and taking pointed digs at the company鈥檚 most well-known product. It will run on TV and across social media for the next four weeks.
Brands using advertising to criticize competitors鈥 products is nothing new. For the better part of the seventies and eighties,聽Coca-Cola and Pepsi fought for market share聽in what鈥檚 now known as the .聽Lindsey聽Bier, a professor of business communication at the University of Southern California, points to another more recent example: in the late aughts, Campbell鈥檚 and Progresso in a series of ads about MSG in one another鈥檚 canned soups.聽
In general, Bier聽says that these kinds of antagonistic campaigns 鈥渟ignal a market with intense competition.鈥 That鈥檚 certainly the case with bars. The food group originated as a high-calorie, sugar-dense fuel for hard-charging endurance athletes聽but now comprises a crowded $5 billion industry filled with dozens of companies, big and small, whose primary customers are simply looking for something to eat at their desk.
That point is at the heart of Clif and Kind鈥檚 spat.聽A Facebook post聽about Kind鈥檚 new sugar-focused TV ad quickly devolved into a comment thread between the two brands, centering around whose bars have more sugar, which bars are more appropriate for the everyday snacker, and which brand has demonstrated a higher commitment to clean ingredients.聽Clif pointed out that it makes several snack products鈥擭ut Butter Filled, Mojo, Whole Lotta bars鈥攖hat聽lead with whole ingredients like fruit, nuts, and oats聽and boast sugar contents much closer to that of a Kind bar. 鈥淪o you鈥檙e saying people shouldn鈥檛 eat Clif Bars as an everyday snack because of all the sugar?鈥 Kind countered. Clif hit back on the grounds that Kind is partially owned by Mars, which also makes M&M鈥檚 and Snickers. Kind called Clif鈥檚 packaging 鈥渄eceptive鈥 for not labeling brown rice syrup as sugar.聽And so on and so forth.
The fight comes down to the fact that Clif and Kind products are in direct competition with one another, even though聽they were designed for very different uses. 鈥淲e chose Clif鈥檚 chocolate chip bar because it鈥檚 their number-one-selling product聽and it鈥檚聽typically found on the same shelf as our number-one-selling dark chocolate nuts and sea salt bar,鈥 a Kind representative told 国产吃瓜黑料. 鈥淲e have good reason to believe that only a small percentage of Clif Bar consumers are eating a Clif Bar while engaged in intense physical activity like climbing a mountain. Since our founding, it鈥檚 been our mission to empower consumers to know what they鈥檙e eating.鈥
For its part, Clif says its inital callout to Kind, Larabar, and RxBar聽was聽an attempt to both nudge the food industry toward organic ingredients and to bust through misconceptions about brands that are considered organic but aren鈥檛.聽鈥淪ome of these companies are using 鈥榖etter for you鈥 marketing as a halo that makes people think they鈥檙e organic鈥澛燢it Crawford and Gary Erickson, Clif Bar cofounders and co-CEOs聽wrote to 国产吃瓜黑料. 鈥淭hey鈥檙e not.鈥澛燭he cofounders say their original campaign has been a success聽but express frustration with聽Kind鈥檚 response.聽鈥淔rankly, it鈥檚 disappointing to see Kind continue to demonize ingredients without proper context,鈥 they聽wrote.聽鈥淚t鈥檚 self-serving and misleading.鈥澛
Melinda Manore, a professor of nutrition at Oregon State University, notes聽that聽sugar is not categorically bad. In fact聽many athletes need it. 鈥淚f I鈥檓 recommending something to someone who does exercise a fair amount, I鈥檓 going to recommend something that has sugar in it,鈥 she said in response to Kind's initial campaign on sugar. 鈥淵ou need sugar. You have to fuel your brain with something that鈥檚 fairly quick and easy to take with you.鈥
Ultimately though, as Bill聽Pearce, a professor of brand marketing at the University of California at Berkely, points out, a campaign like this isn鈥檛 actually about what鈥檚 better for the customer.聽鈥淚t鈥檚 a disservice to the consumer,鈥澛爃e says. 鈥淚f you want to be seen as a valuable supplier, you have to grow the category rather than trying to steal market share from another company. This is the antithesis of that. This is just a petty squabble.鈥澛
Are聽Clif and Kind on the road to becoming the Coke and Pepsi of the outdoor nutrition world? Pearce doesn鈥檛 think so. 鈥淜ind is just matter-of-fact slapping Clif around,鈥 he says. 鈥淚 think they鈥檙e doing that in an attempt to stop this.鈥 In the meantime, we can all go back to being overwhelmed by the number of bar choices at the grocery store.