In June 2016, Will Hagna, a senior designer for The North Face, and Austin Robbs, one of TNF鈥檚 senior product managers, sat in a small room in the company鈥檚 offices in Alameda, California, drinking beers and trying to come up with a name for a new jacket. The ski coat, which would hit store racks in fall 2017, was tough, minimalist, and utilitarian, featuring few pockets, big Velcro pull tabs on the cuffs, and exposed zippers with oversized pulls. It came in gray, blue, and khaki. As Robbs describes it, the jacket was a reaction to the frilly ski clothing dominating the market. 鈥淲e wanted to go in the other direction and create something that was clean-looking and extremely functional,鈥 he says.
Surrounding Hagna and Robbs were mood boards, ten-foot-high pieces of cardboard plastered with photos of punk rockers, muscle cars, and concrete buildings. The photos were meant to be a reflection of the jacket鈥攊mages of things that are powerful, raw, classic, and functional鈥攁nd to help inspire a name for the new coat. The method was tried and true, having yielded more than 100 product names for Robbs and Hagna in the past. But a year earlier, while trying to figure out what to call the jacket, the duo fell off-course.
鈥淲e鈥檇 road-tripped to Jackson Hole and considered naming it after one of the towns along the way,鈥 Robbs says. 鈥淭he Elko鈥濃攏amed after Elko, Nevada鈥斺渨as circulating for a while, but it didn鈥檛 quite fit. It almost seemed like an inside joke.鈥
Now Robbs and Hagna were running out of time. Inside the small room, they began homing in on the pictures of buildings designed by brutalist architects. Like the jacket they were trying to name, brutalist designs are known for ruggedness and functionality. But there was more to consider. When choosing a product name, Hagna and Robbs say they try to avoid alliteration (鈥淭oo cute,鈥 Robbs says) and puns (鈥淭oo hokey and confusing,鈥 Hagna says). And they aim to keep names to two syllables. 鈥淚f there鈥檚 a lot to say, people don鈥檛 like that,鈥 Robbs says. 鈥淚f it鈥檚 more than three syllables, it鈥檚 too cumbersome.鈥
鈥淲hat about the Brutus?鈥 Hagna asked. Derived from the French word brut, it conjured images of raw strength. The pair thought it would roll off the tongue and resonate with consumers. But that鈥檚 not the name the jacket ended up with.
Yeti Coolers and Yeti Cycles have a deal in place that sets clear naming boundaries. You won鈥檛, for example, ever see Yeti Coolers put its name on a bike, even for promotional purposes.
What happened next is the classic story of how the outdoor gear we use is often christened with bizarre names. The Arc鈥檛eryx , for example. Or Flylow鈥檚 . Or Patagonia鈥檚 hoodie. Or, from TNF, the and jackets and the bib.
Hagna and Robbs sent 50 names, including Brutus (their favorite), to the company鈥檚 legal department for approval. Every one of them was rejected. 鈥淣inety percent of the time, legal says no,鈥 Robbs says. 鈥淭hey don鈥檛 really give us the reasons, but it鈥檚 mainly because we鈥檇 be stepping on the toes of somebody else who鈥檚 already using the name to build a business.鈥
Once again, the pair went back to the mood boards. They still felt like brutalist architecture was the right note to hit, but this time they went a level deeper, considering names of buildings and the architects who designed them. One stood out: the Balfron Tower, an apartment complex in London that sort of looks like it was built using an Erector Set.
The name Balfron was esoteric, but Robbs and Hagna liked its originality, and it passed the legal department鈥檚 smell test (the name of a jacket wouldn鈥檛 infringe on the commercial success of a building). In October 2017, the hit retailers; so far, TNF has sold more than 1,000 of the jackets鈥攅nough to consider the Balfron a modest success.
Naming gear wasn鈥檛 always so complicated. In the past, product names were usually descriptive, often spelling out the exact use of the item. , for example, is one of the most iconic pieces of gear ever made. Built in 1981,聽Specialized鈥檚 first mountain bike, the Stumpjumper, implied that the bike could, well, jump stumps. The product name was so popular that Specialized still builds a bike called the , even though it couldn鈥檛 be more different than the original.
鈥淥bviously, descriptive names have their advantages,鈥 says Barbara Kahn, a professor of marketing at the University of Pennsylvania鈥檚 Wharton School of Business. 鈥淭he problem is that most of those names exist now. When you consider legal issues, translation issues, and what鈥檚 available, it cuts down a whole lot of options.鈥
That dearth of alternatives can lead to crossover, which sometimes leads to lawsuits. In 2011, First Descents, a Colorado nonprofit that provides outdoor experiences for young adults with cancer, sued Eddie Bauer for a line of clothing it was calling First Descent, arguing that it infringed on its brand name. The case was settled, and Eddie Bauer stopped calling its line First Descent (though it continues to produce a line called First Ascent).
There are also examples of companies clashing over corporate names. In 2007, the U.S. Court of Appeals for the Second Circuit settled a long legal battle between Black Diamond Equipment, the Salt Lake City鈥揵ased gear and clothing manufacturer founded in 1989, and Black Diamond Sportswear, a Vermont-based company founded in 1990, finding that Black Diamond Equipment had the rights to both the name and the logo. Black Diamond Sportswear subsequently went out of business.
Sometimes, brands work things out without the help of legal arbitration. Yeti Coolers and Yeti Cycles have a deal in place that sets clear naming boundaries. You won鈥檛, for example, ever see Yeti Coolers put its name on a bike, even for promotional purposes. But for the most part, potential legal ramifications have caused a chilling effect when it comes to naming products in the outdoor industry. 鈥淭hose situations make making up a word a dominant alternative,鈥 Kahn says.
When Dan Abrams and Greg Steen, founders and owners of Flylow, brainstorm ideas for their ski and bike apparel, they often turn to 1970s and 鈥80s TV shows and movies, seeking out obscure character names that wouldn鈥檛 already be assigned to a piece of outdoor apparel. 鈥淪ay you look up the movie Fletch,鈥 Abrams says. 鈥淭here鈥檚 all these names in there, and then, bam: the Irwin sock and the Frieda sock. Nobody owns those names. Nobody has put a trademark on the names Irwin or Frieda.鈥
At Yeti Cycles, at least one name was based on an inside joke. 鈥淲e always said that we wouldn鈥檛 make a 29er, because we thought they were dumb,鈥 says Janette Sherman, marketing manager for Yeti Cycles. 鈥淲e called them clown bikes. Then we realized they鈥檙e actually pretty great.鈥 When Yeti named its first 29er, the company gave a nod to that preconception, calling it the Big Top.
Whether the name of a product has anything to do with its retail success is debatable. Kahn says that what really matters is the company鈥檚 brand recognition. 鈥淚 instantly recognize The North Face logo,鈥 she says. 鈥淭hat鈥檚 what draws me in. The name of the coat isn鈥檛 as important.鈥 That might help explain why the names of some Patagonia products are uninspired: the and jackets, to name two.
For a smaller company like Flylow, Abrams argues that a product name can make a difference, noting that it can intrigue an otherwise indifferent retail-store buyer. 鈥淲hen you鈥檙e doing a showing, you sometimes see buyers eyes gloss over, and then you mention the Shregging pant and it wakes them up,鈥 he says. 鈥淭hey鈥檙e like, 鈥楾he what?鈥 And you say, 鈥榊ou know, a shred legging.鈥 You can ski or do yoga in it. That usually eases the tension, and they remember the name.鈥
Inside TNF offices, Robbs and Hagna are reminiscing.
鈥淭here was a jacket that Austin called the Oak Laser,鈥 Hagna says. 鈥淚t was a jacket that could go from the bar to the hill.鈥
鈥淚 live in Oakland, and it looked like a blazer,鈥 Robbs says.
鈥淚 was like, what the hell is this? Oakland and a laser?鈥 Hagna says.
鈥淗e鈥檚 never let me live that down,鈥 Robbs says.
Not surprisingly, the jacket ended up with another bizarre name: the , a Latin word meaning 鈥渢o bind together.鈥 The men thought it was appropriate since the coat was a blend of mountain technical and ski-town chic. But that name posed problems because sales reps had trouble pronouncing it, which can make it confusing for customers.
Robbs says the pair learned a lesson from that. 鈥淢aybe we should just use climate-related names,鈥 he jokes. 鈥淭hey鈥檙e usually easy to say, and they sometimes work.鈥 In fact, one of TNF鈥檚 most successful jackets was the , which was named at a moment when the Weather Channel hosts were spending significant time discussing the polar vortex.
鈥淥ooh,鈥 Hagna says. 鈥淭he Bomb Cyclone is great name for a jacket.鈥
鈥淚鈥檒l write that down,鈥 says Robbs.