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Dack Klein, in the hot seat.
(photo: Grayson Schaffer)
Dack Klein, in the hot seat.
Dack Klein, in the hot seat. (photo: Grayson Schaffer)

Published:  Updated: 

Keep Your Hands on the Wheel and Don鈥檛 Look Down

The most perilous road in America gets 300 inches of snow a year, features 70 named avalanche paths, and has almost no guardrails. Who would be bold enough to keep Colorado鈥檚 infamous Highway 550 clear in winter? Leath Tonino hopped into the cab of a Mack snowplow truck to find out.

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It鈥檚 an exceedingly white January afternoon on America鈥檚 sketchiest road鈥攚hite 颅flurries rushing the windshield and swirling in the 颅mirrors, white ridges and cirques disappearing among torn white clouds. Heck, even the road is white, though it won鈥檛 remain so for long. Dack Klein is behind the wheel of his 18-ton Mack plow truck, laughing his big laugh, navigating yet another lethal curve with all the casual confidence of a man who has done this some 7,000 times before. Or maybe it鈥檚 8,000 times.鈥
An equipment operator with the 颅 (CDOT), Klein has worked the 15 miles of U.S. Highway 550 that climb from Ouray to the top of 11,018-foot Pass since 2003. He has worked them at dawn and midnight, on Halloween and Easter and Cinco de Mayo. He has worked them in every imaginable type of blizzard鈥攆rom the fierce to the downright savage, from the protracted to the never-ending.

Forty-two years old, with a black buzz cut, a stout build, and a probably-should-have-died crash under his belt, Klein is famil颅iar with every inch of Red Mountain Pass. A typical shift for one of the four full-time 颅employees stationed at Ouray lasts eight hours but will stretch to 12 or 18 when the weather insists. Weekends are more of a theoretical possibility, monthlong runs of consecutive days to be expected. Between late September and early June, Klein spends half as much time with his wife and three kids as he does with his Mack, doing the job, which he calls 鈥減ushing.鈥

Milepost 90, passing below an : 鈥淵ou鈥檝e got to appreciate the dangers when you鈥檙e pushing. Last winter we had a chunk of rock the size of a football field detach right here.鈥

Milepost 87, entering , the road鈥檚 only flattish section: 鈥淭here have been nights I could barely see past the wipers when I was pushing. It can take 20 minutes to manage this one nasty mile if it鈥檚 blowing.鈥

Milepost 81, beneath Blue Point: 鈥淭he saying goes that Blue Point will run if you sneeze. Usually it鈥檚 a bank slip, but occasionally it鈥檚 a giant, and then you鈥檝e got to do some serious pushing.鈥

Milepost 80.28, at the summit: 鈥淛ackknifed 18-wheelers, four feet of fresh powder in eight hours鈥攑ushing on Red gets 颅crazy. But that鈥檚 what makes it special, right?鈥

The San Juan Mountains average 349 inches of snow annually, and much of it falls twice: first from the sky, then from the crests and headwalls where it tries, and fails, to cling. Seventy named avalanche paths聽intersect Highway 550 in the 23 miles between Ouray and Silverton, the town on the south side of the pass that serves as a base for another of CDOT鈥檚 200 patrols across the state. The infamous East Riverside slide can dump 50 feet of concrete-thick debris and has 鈥攊n 1970, 1978, and 1992鈥攁s well as a preacher and his two daughters in 1963, and two men and most of their team of mules in 1883. Since 1935, when the first attempts to keep the road open through winter were made, dozens of people have perished trying to get across, though an exact number is impossible to tally.

The threats are numerous: soaring cliffs, towers of brittle ice, 8 percent grades, unexpected doglegs. I spoke with Klein over the phone, and he explained that the lower portion of the road is literally chiseled into the vertical rock of the Uncom颅pahgre Gorge鈥攁 narrow geologic throat 1,000 feet deep in places. The upper portion, beyond Ironton Park, traverses subalpine slopes largely scoured of trees. We talked for 15 minutes and he used the word respect often enough that I lost count. He also exuded a kind of pure, almost childlike enthusiasm for the elemental power of the range, the clarity of purpose his job engenders, and what he called his 鈥淭onka truck.鈥

By the end of the conversation, an invitation was on the table: come ride.


So here we are鈥攊nside Klein鈥檚 shiny 颅orange 4×4 Mack, a crucial player in a fleet that also includes a grader, a blower, a pair of loaders, and two other plows. It鈥檚 mid-January 2016. A three-day storm kept the Ouray patrol pushing straight through Christmas, and a fresh one is gathering. Our 12-foot rubber-颅coated carbide blade is lowered, our ten-foot wing extended on its hydraulic arms, jutting from behind the passenger-side door, forcing snow farther off the road. The rig is 13 feet tall, costs $200,000, gets two and a half miles to the gallon, and fills the lane like a football player in a too-small suit. Three hundred and twenty-five horses snort beneath the broad hood. The cab is richly perfumed with diesel fuel, warm and snug.

鈥淟ess spacious than your Toyota Tercel,鈥 Klein says with a grin after I mention the make and model of my car. 鈥淟ittle for comfort, but a blast to drive.鈥

Spacewise, the cab is indeed reminiscent of a compact鈥攁nd thus concludes the vehicular similarities. We鈥檙e lording over F-350鈥檚, enthroned seven feet off the ground, a sand-salt mix spraying from a massive hopper mounted to the truck鈥檚 rear. Electronics abound: ground thermometers, GPS tracking systems, so many screens and gauges one thinks of an airplane cockpit. A toolbox at my feet contains emergency supplies鈥擬REs, rope, a space blanket, a Maglite, a wrench鈥攁nd at my elbow, Klein has wedged in an additional backpack loaded with enough food, water, and clothing to last at least two days. Avalanche beacons strapped to our chests blink, their batteries fresh.

Having tagged the top of the pass 3,200 feet above Ouray and pulled a U-turn, Klein and I are now descending Upper Switchbacks, a set of precarious zigzags balanced on the mountain鈥檚 steep face. Pressing my nose to the window, what I notice is an 颅absence. Despite the narrow shoulder and stomach-tightening exposure, there are no guardrails in sight. (A few exist along the route, but they are rare.) The reason, I鈥檓 told, is simple: plow drivers have to put all that snow somewhere. On Highway 550, that somewhere is over the edge.

鈥淲e鈥檝e got nicknames for everything,鈥 Klein says. 鈥淧aul鈥檚 Plunge, Scary Larry鈥檚 Rock, Upper Switchbacks, Dack鈥檚 Dilemma.鈥

The dilemma occurred in 2007 on a typical Red Mountain night: temperatures in the single digits, bad gusts, snow flying in every direction. Visibility was a few notches below poor, and a terrified kid in a sedan was hogging both lanes, approaching Klein head-on. Given the conditions, this member of the 鈥渢raveling public,鈥 as Klein affection颅ately calls such drivers, probably should have been at home playing video games or making out with his girlfriend. Klein slowed his rig鈥攈e was only doing about ten miles per hour to begin with鈥攁nd eased to the side of the road. A bit too far, it turned out.

鈥淚t was this slow-motion tilting,鈥 he says, recalling what happened next. 鈥淚 kind of reached for my seat belt, reached for the door, thinking maybe I could jump out, but there wasn鈥檛 enough time.鈥 Picturing his wife asleep in their house at the bottom of the pass, her belly round and pregnant, he gripped the wheel and 鈥渨ent for the ride.鈥

Klein dropped 60 feet before the truck鈥檚 cab crumpled around his body with a 颅sickening metallic crunch, his Mack coming to rest upside down on the road. A lower switchback had caught him, nearly killed him, and saved his life, all at once. Bruised but otherwise uninjured, he tried to kick through the windshield. Ten long minutes later, when a car stopped nearby, he was still kicking. His rescuers were absolutely hammered鈥 knocking back beers, aimlessly touring the storm鈥攂ut their drunken hearts were in the right place. They bashed the glass, pulled Klein free, and stuffed him in among the dozens of empties in their back seat.

鈥淚 didn鈥檛 think the roll messed with me,鈥 Klein says. 鈥淏ut ever since, I鈥檝e had trouble getting over toward the lip in this spot. I鈥檓 fine everywhere else, but at this spot it鈥檚 like my body won鈥檛 allow it. I just can鈥檛 get over as far.鈥

With that, the memory residing in his hands takes the wheel and tugs gently left, inching us away from the shoulder and the void beyond.

Dack Klein, who survived a 60 feet 'ride' down to a lower switchback.
Dack Klein, who survived a 60 feet 'ride' down to a lower switchback. (Grayson Schaffer)

Klein and his colleagues refer to this behavior鈥攃heating the yellow line a bit, erring on the side of caution鈥攁s 鈥渇avoring the mountain.鈥 They refer to snow falling at a rate of a quarter-inch per hour or less as 鈥渘uisance snow鈥 and to scraping compressed snow from the pavement as 鈥減eeling pack.鈥 They refer to a job well done as 鈥渟afe enough for your mother.鈥 Neighboring patrols out of Silverton, Ridgeway, Cascade, and Norwood are 鈥渆xtended family鈥 and are accordingly the target of much good-颅natured trash talk regarding who鈥檚 鈥渒eeping it pretty鈥 and who鈥檚 鈥渇alling behind.鈥

Ouray鈥檚 four and a half drivers鈥攖wo on the day shift, one on swing from 4 p.m. to midnight, one on graveyard, and a part-time backup for 鈥渨hen things fall apart鈥濃斅璵aintain fewer miles of road than almost any other CDOT patrol, which is a testament to both the local terrain and the rowdy weather. In the summer, they do road maintenance, but the real test comes with the snow. Drivers complete a weeklong course in plowing before they start the job. They receive a 10 percent 鈥渉ard to fill鈥 bonus atop a starting salary of around $3,000 or $4,000 per month. The 颅seven-bay garage at the begin颅ning of Highway 550鈥檚 ascent from the south end of Ouray brims with bull plows, rotary blades, chin-high tires, and Peewag chains for increased traction. Some drivers prefer the rhythm of a career in, say, metro Denver. .

There are dozens of treacherous passes in the American West. Colorado alone boasts Lizard Head (48 avalanche paths), Berthoud (25), and Monarch (19). But none compare to . In addition to Red, this portion of the road includes Molas Pass (50 paths) and Coal Bank Pass (20 paths), both south of Silverton. It鈥檚 the most avy-prone road in the lower 48.

The slides are colossal. Some of the starting zones span hundreds of acres, release 150,000 cubic meters of snow, and generate wind speeds in excess of 200 miles per hour. Add to these monstrous forces the 鈥檚 gaping maw and you get the well-worn CDOT expression: 鈥淚f the slide don鈥檛 kill you, the sudden stop at the bottom will.鈥

“‘At midnight I鈥檇 drive by and she would flicker the lights in her window and I鈥檇 flicker my headlights back. You know, it was a way to say, 鈥榊ou can go to sleep now, Mother. I survived 颅another night.'”

Ouray is a small town鈥800 residents on a seven-block grid that appears lifted from a snow globe鈥攁nd is made smaller by its surroundings. Brute origami comes to mind, as though a trillion postcards of sublime scenery have been folded and refolded into an orogenic Frankenstein. The topography is unavoidable, the mountain range young and sharp and everywhere, rocketing 5,000 feet from the sidewalks.

In 1993, a year after the third plow 颅driver died at East Riverside, CDOT got serious about managing road-threatening slides and began a collaboration with the Colorado Avalanche Information Center (CAIC) that continues to this day. No one has been killed by an avalanche while driving the pass since, thanks to a mixed strategy involving teams of forecasters nerding out on the snowpack, gates that can lock the road shut when necessary, and explosives.

Take for example the Christmas 2015 blizzard. The sky dumps and keeps dumping. A CDOT driver, eyes burning and head aching from a tough shift, gets on the radio. 鈥淗ey boss,鈥 he says, 鈥淚 think it might be time to close her down.鈥 Meanwhile, two CAIC forecasters stationed in Silverton, and one stationed in Ouray, have been eyeing the Doppler radar, monitoring the slopes, cruising the road at ungodly hours, worrying themselves sleepless over 鈥渨hat鈥檚 getting loaded鈥 and 鈥渨hat wants to run.鈥 More calls, more conversation, and more snow finally lead to a decision from CDOT headquarters: OK, lock the gate.

Ambulances, commercial truckers, and crazed snowboarders in need of a pow fix rely on the road being open, which means that the locked gate represents a ticking clock. Mitigation usually starts when the weather cooperates, often around six in the morning. According to , crews can employ any of the following to trigger slides: 鈥5-pound charges set by hand; a truck-mounted 鈥榓valauncher鈥 that uses pneumatic pressure to fire 2.2-pound rounds; a 105 Howitzer leased from the Army that can fire 40-pound missiles up to seven miles; a helicopter that drops 30- to 50-pound bombs.鈥 The debris, once down, doesn鈥檛 move on its own, and so they start pushing again, the clock still ticking. Klein has occasionally found himself working the Mack, the guns, and the front-end loader all in one slog of a shift.

鈥淓very run鈥檚 different,鈥 says Elwood Gregory, who plowed the road from 1979 to 1986. A mustached 77-year-old with a bald head, he misses 鈥渢he thrill of battling Red.鈥

鈥淵ou come around a corner and there鈥檚 an ermine in the road, or a ptarmigan, or a crippled elk that got swept away by a slide. Or you come around and headlights are shooting out of the gorge, straight into the air. One time I saw a car burning down there, flames and everything鈥攖urned out that a guy had murdered his wife and sent her over.鈥

鈥淲hat about your family?鈥 I ask. 鈥淲hat did they think about your work on Red?鈥

鈥淢y wife understood how much I enjoyed it, so she was fine,鈥 he says. 鈥淚t bothered my mother, though. Her house was right there at the bottom of the hill. At midnight I鈥檇 drive by and she would flicker the lights in her window and I鈥檇 flicker my headlights back. You know, it was a way to say, 鈥榊ou can go to sleep now, Mother. I survived 颅another night.鈥 鈥

A snowplow pushes snow off the edge as it makes it's way through the canyon.
A snowplow pushes snow off the edge as it makes it's way through the canyon. (Grayson Schaffer)

Another night. It should be a bumper sticker slapped onto every CDOT truck. During my first afternoon ride with Klein, he emphasized that Red Mountain Pass morphs into a 鈥渄ifferent creature鈥 with the fading of dusk鈥檚 alpenglow. The guys rotate shifts鈥攖wo months of days, two months of swings, two months of graves鈥攖o share the burden. That order comes apart under the weight of heavy weather, though, 颅everybody pushing together to make the road safe regardless of whose shift it is. And even when the snow 颅finally quits, there are rocks to clear, vehicles to fix, a whole series of tasks to prepare for the next big dump.

鈥淭he storms usually come after dark,鈥 Klein says. 鈥淐lifford鈥檚 on graves, but he鈥檚 been puking with some kind of flu, so I don鈥檛 think you want to seal yourself into a truck with him for eight hours. We鈥檝e got to make sure you ride with Michael on swing.鈥

Michael Harrison is a 52-year-old from Chicago鈥檚 South Side who moved to the San Juans after college and still retains the accent of his childhood. (He stopped working on the patrol before the 2016鈥17 season.) Compared with the ebullient Klein, he is a monk of the road, focused and intense. 鈥淚t鈥檚 fucking spooky up there,鈥 he says. 鈥淩eally fucking spooky. You sure you want to do this?鈥

鈥淭hese dudes gave their lives to keep the road open, East Riverside took them all. Different events, but the same slide.鈥

The weather that鈥檚 been growing on the pass is finally peaking, snow falling at three inches per hour. Harrison just finished his first run, and already his efforts are close to erased. There鈥檚 no time to waste. Clean gunk-ice from the lights, load the hopper with sand, and go. Rule number one of plowing: push with the storm.

As we drive, the temperature dives to two degrees in the gorge, visibility tightens to 25 feet, and the wind makes a menagerie鈥檚 worth of animal sounds. Harrison says nothing, his right hand working the three joysticks that adjust the angle of the plow and wing, while his left hand stays steady on the wheel. We鈥檙e low-颅beaming it, squinting, billions of snowflakes flashing in our yellow and blue strobes.

What by day felt like an airplane cockpit presently feels like a spaceship. Town is gone for good, a distant planet, a false memory of security and laughter and cheery neon lights in tavern windows. The 1,000-foot abyss yawns invisibly to our right.

Milepost 90, passing Ruby Walls: 鈥淚n sideways weather, I鈥檝e got to be able to get out of the truck, take three steps, and touch the mountain. If I can touch the mountain, I鈥檓 safe. If I can鈥檛, that means the mountain might drop out from under my tires.鈥

Milepost 87, entering Ironton Park: 鈥淪ometimes I catch myself saying, 鈥榃here鈥檚 the road?鈥 I鈥檒l be humming to myself: 鈥榃here鈥檚 the road? Where鈥檚 the road?鈥 鈥

Milepost 81, beneath Blue Point: 鈥淭his is definitely the let鈥檚-get-the-fuck-out-of-here section. You see these sloughs spilling across our lane? They came down in the last hour. That鈥檚 bad. We call those indicator slides. They mean trouble.鈥

Milepost 80.28: 鈥淚t鈥檚 life and death up here, no doubt. People think you can just drop a plow and go for it, but you can鈥檛. That鈥檚 why so many CDOT drivers don鈥檛 want anything to do with Red Mountain Pass. If you make a mistake, it will probably be your last. You鈥檝e got to be on it. You鈥檝e got to be in tune. You鈥檝e got to be in the game, totally in the game.鈥

Minutes later, creeping back down 颅toward Ouray, Harrison downshifts as we approach milepost 88. 鈥淚鈥檓 going to pull over for a second,鈥 he says. 鈥淚 want you to see the Monument.鈥

We adjust our safety helmets over our wool hats, open the doors, and exit into knee-deep powder. Inside the truck, the weather is something to fear and respect. 国产吃瓜黑料 it simply is鈥攅qual parts motion and stillness, chaos and calm, violence and peace.

Harrison trudges into a drift, pulls a Maglite from his pocket, and shines it over a polished slab of granite that is fast on its way to being buried. Below the engraved image of a plow truck almost identical to the one idling behind us, I read three names and dates: ROBERT MILLER (MARCH 2, 1970), 聽TERRY KISHBAUGH (FEBRUARY 10, 1978), EDDIE IMEL (MARCH 5, 1992).

鈥淭hese dudes gave their lives to keep the road open,鈥 Harrison says. 鈥淓ast Riverside took them all. Different events, but the same slide.鈥

We stand there for a minute, maybe less, the names on the stone disappearing beneath so many weightless flakes. Soon enough the engraved plow will be resting on its own white road.

鈥淭he mountain鈥檚 got a lot of different moods,鈥 Harrison says finally, without turning toward me. 鈥淚n its own sick little way, it can be kind of magical.鈥

He switches off the Maglite and tilts his face to the sky.

鈥淚 guess we鈥檇 better get back to pushing. It鈥檚 really coming down now, isn鈥檛 it?鈥

尝别补迟丑听罢辞苍颈苍辞听wrote about soundscape ecologist Bernie Krause in the January/February 2016 issue.