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国产吃瓜黑料 Business Journal

Noticed More Running Gear in REI Lately? You鈥檙e Not Imagining It.

The retailer is expanding aggressively into the running market, with an eye to attracting new customers

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(Photo: Robert Alexander/Getty)

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When Lloyd and Mary Anderson founded REI in 1935, the last thing they had on their minds, probably, was running. The two climbers started what eventually became the co-op by selling affordable, quality ice axes, and it was there鈥攊n the hardcore climbing space鈥攖hat the retailer largely remained for decades.

It wasn鈥檛 until 40 years later, in 1975, that the business even expanded beyond its home city of Seattle, which was at that time mostly a hub for the buying and selling of climbing gear. As the U.S. outdoor market began to take shape in the last few decades of the twentieth century, however, REI gravitated鈥攁t first gently, and then with increasing speed鈥攖o the middle ground of adventure retail, selling a little bit of everything to just about everyone. Bikes, skis, kayaks, general fitness, and travel gear became part of the expected offerings when shoppers walked through the co-op鈥檚 doors. And in that lucrative, widely customered territory, REI ascended.

Earlier this year, as it has done many times in the past, REI once again fixed its gaze on fresh quarry: the running space. Running goods have intermittently accounted for a meager slice of the retailer鈥檚 stock since the 1980s, but it wasn鈥檛 until April of this year, when the company announced it would expand its offerings of gear, expert resources, and community support in the vertical, that the co-op made it a focal point.

A Canny Category Play

The business motives behind the move are uncomplicated. With the bump in running participation over the last couple of pandemic years, expansion into the vertical is a savvy move, said Matt Powell, senior sports industry advisor at the market research firmThe NDP Group, who expects running-shoe sales to outperform sales of all other types of athletic footwear in 2022.

REI鈥檚 own data line up with the assessment. According to Fan Zhou, REI鈥檚 newly appointed run activity director, the company鈥檚 running business has grown more than 65 percent since 2019. 鈥淭here are three big reasons we see running as important,鈥 Zhou said. 鈥淔irst, we see frequent engagement. The median number of days a runner participates hits between 150 and 200 per year.鈥 Second, said Zhou, running is REI’s most popular category听among Asian, Black, and Latino customers. This is a large and diverse group the co-op hopes to introduce to its wide offerings by using running as an onramp. Third: 鈥淲e see significant overlap between runners and [participants in] other activities,鈥 Zhou said. 鈥淲e found that 50 percent of runners also cycle, and 40 percent of runners also hike or camp. When we think about servicing customers, we believe running is a great entry point.鈥

Despite the sales potential, REI representatives are quick to use words like 鈥渙rganic鈥 when discussing the move. Chris Speyer, vice president of product at the co-op, said that any time the retailer has expanded into new categories in the past, it has always been the result of a natural evolution of the customer base. Ski equipment, for instance, started cropping up on REI shelves in 1939 mainly because many of the co-op鈥檚 original ice-climbing members also liked to ski. 鈥淏y natural evolution of being on trails and in the mountains, many of our verticals extend into others,鈥 Speyer said.

Running is REI’s most popular category听among Asian, Black, and Latino customers. This is a large and diverse group the co-op hopes to introduce to its wide offerings by using running as an onramp.

This year鈥檚 run expansion includes no small measure of that organic crossover, but the move does distinguish itself in some ways鈥攃hief among them its sense of purpose, of orchestration, the whiff of corporate savvy hanging about it. One feels, in the strategy, the desire not just to find new markets but to create them, to gently cajole almost-REI customers into shoppers walking through the door.听鈥淲hen we think about growing our member base, we鈥檙e looking at including a younger, more diverse urban or suburban customer,鈥 said Speyer. 鈥淲e鈥檙e reframing how we can be relevant to someone who wants to get outside.鈥

Changes to Expect, Large and Small

What we鈥檒l see in-store, now that the strategy is in motion, is first and foremost an explosion of product offerings in the category. REI鈥檚 shelves, from now on, will feature no fewer than 50 different running brands. As recently as last year, the co-op鈥檚 running-shoe line mostly ended with trail models; now, members will be able to find everything they need for road running as well: On Running, Brooks, New Balance, Saucony, and many others in addition to the longstanding offerings of Salomon, Merrell, and Hoka One One.

It鈥檚 a signal of REI鈥檚 strength in the market that brands themselves are taking note of the change and responding in kind. Chris Cohen, vice president of sales at Hoka, said that given REI鈥檚 new strategy, the brand has made the decision to extend its range of products in-store to include more road models. 鈥淲e consistently think about the consumer experience that any given access point provides,鈥 Cohen said. In other words, if the 鈥渆xperience鈥 at REI is widening to welcome more runners into the fold, there鈥檚 no reason Hoka鈥檚 sales strategy should involve sending customers to two different stores鈥擱EI for hiking boots, say, and a local running shop for marathon trainers鈥攖o get what they need.

Anyone who has been into an REI recently has probably noticed the apparel, too. Running-adjacent lifestyle brands seldom seen on the co-op鈥檚 shelves in years past, like Vuori, have started making appearances. REI has even added its own line of running clothes, called Swiftland, into the mix, targeted at urban and trail runners alike. 鈥淭here鈥檚 a perception that REI only serves the backcountry runner,鈥 said Speyer. 鈥淲e need to change that narrative. Our customers can be urban 5K runners, too. We want to serve them as well.鈥

One customer who might be tough, if not impossible, to reach is the experienced road runner with a deep sense of loyalty to his or her local specialty store. 鈥淲e may not be compelling to the competitive road runner,鈥 said Speyer. 鈥淏ut we think we can coexist with specialty shops.鈥

For folks like Stephen Sweezey, manager of one such shop鈥擱unning Hub in Santa Fe, New Mexico鈥攕uch coexistence might even be additive for the little guy, if not for REI, in the long run. “REI serves a pretty broad population,” said Sweezey. “If someone starts at REI and really gets into road running, hopefully they’ll eventually find us. When customers get to the point where they’e looking for more specialized equipment and advice, that where we excel as a specialty shop.”

In truth, though, the hardcore road runner notching multiple ultramarathons every year is no more the co-op鈥檚 target clientele than the hardcore mountaineer putting up first ascents or setting fastest-known-time records on punishing peaks. Where the run expansion is already resonating at REI, said Speyer鈥攁nd probably right where the company wants it to鈥攊s among 鈥渟ocial,鈥 everyday runners. That’s where the big money is, after all. 鈥淢any of our members are already runners and couldn鈥檛 find their needs here,鈥 Speyer said. 鈥淣ow they will have the convenience of finding everything under one roof.鈥

Or, maybe, under no roof at all. The co-op鈥檚 full lineup of running shoes and gear is now available online. 鈥淪ome 40 percent of all athletic footwear is sold online, so they鈥檙e making sure to capture this piece of the market as well,鈥 said Powell of The NPD Group. 鈥淩EI is formidable in e-commerce, so expect them to be competitive here, too.鈥

One customer who might be tough, if not impossible, to reach is the experienced road runner with a deep sense of loyalty to his or her local specialty store.

At the end of the day, few retailers can match REI鈥檚 heft and reach, so it鈥檚 fair to assume the ripple effects of this new category push will be significant. Smaller, more hardcore running shops might have cause to worry if there鈥檚 a co-op location nearby, but then again, those retailers tend to have dedicated, loyal followings鈥攑eople who need gear more specialized and niche than what REI can feasibly offer precisely because of its size.

As for everyone else, the linkage of 鈥渞unning鈥 and 鈥淩EI鈥 in the consumer awareness has yet to coalesce, and there鈥檚 no telling if, and how strongly, it will. Anyone familiar with the co-op’s near-century of constant change and constant success probably wouldn’t bet against it, but in today’s rapidly changing industry landscape, nothing’s a shoo-in鈥攅ven at the retailer some call too big to fail.

Steve Larese contributed reporting.

Lead Photo: Robert Alexander/Getty

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