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国产吃瓜黑料 Business Journal

How to Run a Social Media Campaign with Integrity

The mastermind of a wildly popular, stereotype-busting Instagram account offers advice for companies hoping to diversify and deepen their influencer campaigns

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The outdoor content creator known as Dr. Kiona (she prefers not to use her last name publicly) is not your typical influencer. Founder of the blog聽How Not To Travel Like A Basic Bitch, the聽Texas-based entrepreneur with a PhD in nutritional science uses her brand to help聽people travel in a less ignorant, exploitative, and obtuse way鈥攊n other words, less like a “basic bitch.”

Unapologetic and occasionally controversial, Kiona has attracted a massive audience鈥攈er Instagram account alone has more than 100,000 followers鈥攂y using her social channels as a platform to educate people about everything from racial injustice to cultural traditions. Though she聽doesn鈥檛 often do giveaways or partner with brands, relying instead on community support to fund her platform, she has made exceptions for value-driven companies like聽REI, LifeStraw, and Granite Gear.

鈥淲hen brands partner with me, people pay attention because I don鈥檛 do it often,鈥 Kiona told 国产吃瓜黑料 Business Journal. 鈥淧eople know that if I choose to do a giveaway or brand promo, there has to be some sort of moral, ethical conversation happening. I wouldn鈥檛 just do it frivolously.鈥

This week, Kiona took some time to share with us her method for running social media campaigns built on depth and integrity. Follow these steps to make sure your social efforts reflect your true values as a company and foster authentic inclusion in outdoor spaces.

Pitch the Right People

As a brand, you should find influencers who actually stand for something, Kiona advised. Look for people who promote beliefs your company can get behind and who advocate for real change within the industry.

Mention what it is you love about the influencers you pitch and propose something that aligns with the content they already produce. If they鈥檙e BIPOC (Black, Indigenous, or a Person of Color), lead with what your company is doing about racism and injustice both internally and externally, and of course compensate them fairly. Above all, make your campaign about something other than just a product.

Kiona’s advice: 鈥淕iveaways are typically just about product, which just puts more stuff in the world. What are you actually doing for the influencer鈥檚 community? Are you creating real change or are you just using people of color for your financial gain without prioritizing their life experiences?鈥

Be Flexible and Welcome Feedback

Be prepared for someone to come back with modifications to your proposal. If you want to work with certain influencers because of their activism or diverse viewpoints, audiences, or beliefs, trust their vision. If they bring ideas to the table, listen.

For example, LifeStraw recently asked Kiona if she wanted to do a giveaway to celebrate the launch of a new insulated water bottle. She said yes, on the condition that they also give away product to the Amskapi Piikani, the Blackfeet Nation reservation in Montana. Kiona shot the promo video for the giveaway in Glacier National Park, which borders the reservation.

LifeStraw agreed to send 46 water bottles to the Piikani Veteran鈥檚 Club, as well as install a water filler in the children鈥檚 immersion school on the reservation. The company also took steps to educate its own employees about the Amskapi Piikani Nation.

Kiona’s advice:聽鈥淥utdoor brands need to involve the people who are part of their influencer marketing to guide their marketing strategy. I think it would really help them open up to a whole new audience they鈥檝e probably never even thought about.”

Be Cognizant of Your Company鈥檚 Diversity

True authenticity in your marketing will come from an internal culture that reflects your external campaigns. If you鈥檙e working with BIPOC influencers, you need to have people of color on your staff鈥攊deally as the point of contact with the influencers. It can be difficult to engage with someone else鈥檚 culture without a member of your team acting as community liaison.

Kiona’s advice:聽鈥淒o you have people of color not only in front of the camera but behind it also? Do you have people of color as part of your staff? Are they being treated well? It鈥檚 a deal-breaker for me if I show up and it’s an all-white staff. I end up having really intense conversations about racism on a shoot where I鈥檓 just supposed to be myself, not educating anybody.鈥

Keep Relationships Going

Build real relationships with the influencers you hire. Come back to them for future campaigns, paid consultations, or simply check in with them once in a while, as well as with their communities.

Granite Gear recently gave Kiona three backpacks and some mini-packs to use for a people-of-color-only giveaway on her Instagram. The response was overwhelming. Many of聽Kiona’s聽Asian followers commented that they didn’t have a relationship with the outdoors because of the negative associations their parents, victims of war, had with sleeping outside in refugee camps.

Inspired, Kiona created a new post聽in which she invited her white followers to buy聽Granite Gear聽packs for BIPOC who had never gone backpacking.聽Granite Gear created a discount code to support the effort, keeping the price of gifted packs under $100.

The lesson: Granite Gear started the whole thing from a place of goodwill, wanting to get more people of color outdoors. As a result, they鈥檒l now be the brand of choice for many first-time BIPOC backpackers.

Kiona’s advice:聽鈥淭here鈥檚 a difference between a performance and a meaningful community interaction. Increasingly, people are not just looking to buy products, they’re also looking to buy into a company鈥檚 business model and values.鈥

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