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It鈥檚 a bonanza of so-called experiential marketing, with nighttime performances鈥攍ive music, comedians, films鈥攃reating a festival vibe that鈥檚 goosed by booze sponsors and cannabis-industry players.
(Photo: Evan B Dudley)
It鈥檚 a bonanza of so-called experiential marketing, with nighttime performances鈥攍ive music, comedians, films鈥攃reating a festival vibe that鈥檚 goosed by booze sponsors and cannabis-industry players.
It鈥檚 a bonanza of so-called experiential marketing, with nighttime performances鈥攍ive music, comedians, films鈥攃reating a festival vibe that鈥檚 goosed by booze sponsors and cannabis-industry players. (Photo: Evan B Dudley)

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Burning Man Meets REI

Outpost wants to disrupt the outdoor gear trade show business. Our writer descended on its California festival last fall to check out the felt hat鈥搘earing, Bulleit bourbon鈥搒ipping crowd and to find out whether the buzzy experience is anything more than an Instagram-ready fad.

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I鈥檓 crouched on a riverbank deep in the redwoods of Mendocino County, stacking pebbles on top of each other. This is harder than it sounds鈥攑articularly at 7:30 a.m. on a Saturday, in clammy 40-degree weather, before coffee, and with a cold. Yet here I am, doing a so-called rock meditation under the guidance of artist , a 28-year-old native of Boulder, Colorado, who has turned this thing you didn鈥檛 know was a thing into an avocation. Select a stone, place it on another one, press down gently to balance it, breathe, repeat. Ruskus is surrounded by his own creations鈥攁 dozen stone towers so impossibly balanced that you鈥檇 swear they were glued鈥攚hile coaching a small group of students, including one very slow learner with hopelessly clogged nostrils.

It鈥檚 the first full day of Outpost, a three-day event that aims to reimagine how outdoor companies sell gear in the age of e-commerce and social media. Since its founding in 2016, Outpost has developed a reputation for being 鈥淩EI meets Burning Man,鈥 as a fellow attendee described it to me. The event brings social media influencers and journalists鈥攁nd, for the first time, 40 members of the public, who pay聽$720 apiece鈥攖o wild venues to test products during activities like hikes, floats, and survival skills workshops. Companies including , , , and serve as sponsors; smaller businesses such as outfitter and solo entrepreneurs like Ruskus volunteer to gain exposure. It鈥檚 a bonanza of so-called experiential marketing, with nighttime performances鈥攍ive music, comedians, films鈥攃reating a festival vibe that鈥檚 goosed by booze sponsors聽and, in another first this fall, weed and weed extracts. Attendees post like crazy to their social media accounts. At least that鈥檚 the hope.

Outpost got its start three years ago after Jeff Wolfe, a music industry professional working on experiential marketing events, and Caleb Morairty, a former music and entertainment executive, grew weary of traditional trade shows. For the past three decades, most endemic outdoor brands have displayed their latest wares at these events, typically held in hulking urban convention centers, where buyers for brick-and-mortar retailers seek new products and journalists look for new stories. They鈥檙e still a massive business; the outdoor industry鈥檚 largest, Outdoor Retailer, had more than 21,000 total attendees, including more than 880 brands and 5,700 buyers, at its Snow Show event, held the last weekend of January. But none of those people were actual consumers. And in 2019, brands want more opportunities to talk to their customers directly鈥攐r at least through social media intermediaries at photogenic venues. 鈥淏rands are trying to touch more consumers, especially some that are outside the usual-suspect circle,鈥 says , who consults on marketing and business development in the outdoor industry and is the former director of Outdoor Retailer. 鈥淎nd they鈥檙e looking for ways to tell their story authentically.鈥 That鈥檚 one reason these trade shows increasingly seem like relics of another era, with brands opting instead to host their own bespoke 鈥渆xperiences鈥濃攐r (the cheaper alternative) joining boutique events聽like Outpost.

(Lance Skundrich)

Upon arriving at his first Outdoor Retailer, Wolfe remembers being wracked with 鈥渁n immense amount of anxiety. It was so loud, there were so many people, and it just wasn鈥檛 a good place to stop, think, and focus on growing my business.鈥 He walked out the door and rescheduled all his meetings in a bar across the street. Along with Morairty and Eric Bach, co-founder of , the Airbnb of bookable campsites, Wolfe decided to try something different: Bring together brands for a big outdoor event on private land. 鈥淕et out of the fucking warehouse,鈥 as Bach, now COO of Outpost, puts it.

The company set out to create what Wolfe calls 鈥渁 really strong network of people, whether they be editors or cool creative folks that are filmmakers, photographers, filmmakers, musicians, or artists.鈥 For the first Outpost, in October 2016, they invited 150 people to the 380-acre Chanslor Ranch in Bodega Bay, California. 鈥淲e had woodworking and sake tasting and surfing in the ocean,鈥 Bach says. 鈥淩eally聽it was just us throwing it out there and getting a ton of feedback and slowly optimizing the model.鈥

For the past two Septembers, Outpost has held its flagship show at Camp Navarro, three hours north of the Bay Area. Blog entries and news articles from the events have highlighted and ; Instagram posts have captured glowingly gorgeous participants, often in felt hats and drinking copious amounts of boutique Bulleit whiskey.

The size of Outpost events has steadily increased. In 2018, when I attended, more than 900 people descended on Navarro, almost twice as many as the year before. The company has developed its own experiential marketing agency聽and plans to host additional Outpost gatherings聽around on both coasts this year. Wolfe has also speculated about the possibility of an Outpost retail store at future events, stocked with discounted products from brands the company works with.

Four years into their tradeshow-disruption experiment, the Outpost鈥檚 founders still appear to be knee-deep in optimizing the model. They鈥檙e trading in services with buzzy names such as 鈥渆xperience strategy鈥 and 鈥渃ommunity building,鈥 which are among the offerings on their website. In interviews, they鈥檝e contemplated tweaking the events by going smaller, going more urban, inviting more members of the public, inviting fewer members of the public. I鈥檝e come to Navarro in search of a proof of concept, and to find out whether the Outpost is onto a new model of selling gear to millennials or merely riding the wave of today's marketing bait.


When I started signing up for activities on Outpost鈥檚 scheduling app a week before the event, I grew dizzy with preemptive FOMO. The menu of options brought flashbacks to summer camp, with the addition of adult beverages. Eat artisanal s鈥檓ores or learn to pair whiskey and coffee? Take a sound bath or brew kombucha? If I spent an hour tie-dying my underwear, would I lose out on the quality-of-life enhancement sure to come from blending my own bug spray?

Unlike other events I鈥檝e attended in recent years, there would be no cell service, no official app, and no name badges. There would purportedly be Wi-Fi, because how else would we fulfill our鈥攁nd the event鈥檚鈥攕ocial media needs? But the idea is that we鈥檒l mostly be talking to each other instead of gazing hypnotically at our phones.

And is the Instagram-ready type of interaction with nature that鈥檚 encouraged here actually meaningful in the way outdoor excursions traditionally have been?

When I arrive at check-in in the Navarro parking lot, we鈥檙e all offered new loaner sleeping bags and verbal directions to our accommodations鈥攁 smattering of cabins聽(including mine for the weekend),聽teepees set up by Outpost organizers, and聽sites for pitching tents. Down the hill from my cabin, in a grassy area ringed by 200-foot trees, a small expo is in full swing. With all but a few of the 71 brands that have converged for the weekend displaying their gear, it looks like a mini trade show, minus all the fluorescence and concrete. The booth for , a British company making its Outpost debut, is abuzz with people stroking its canvas-blend rucksacks. 鈥淲e tried Outdoor Retailer twice, and it didn鈥檛 really work for us,鈥 says Jeffrey Bowman, the company鈥檚 creative director. 鈥淲e wanted to come here for a more chill vibe and to connect with customers.鈥 By this he means influencers, journalists, PR people, and retail buyers.

Experiential marketing hinges on a trifecta of supposed millennial priorities: social media, authenticity, and social responsibility. It's聽all about beautifying, then commodifying, a moment. Firms invite a small group of social media influencers and journalists to an event; attendees post about it聽in articles and聽on social media, ideally to their sizable followings. Hopefully, one of the posts goes viral. 鈥淓ven if you invite 100 people, if they鈥檙e talking about it to a million people, that鈥檚 a pretty big lever,鈥 Haroutunian says. 聽

One key appeal of experiential is the possibility of freebies: The event itself is typically gratis (lodging, meals, guides), and participating brands sometimes give out schwag. Regardless of age, 鈥渆veryone is always excited to get their hands on something,鈥 says Dana Saperstein, an event manager for Los Angeles鈥揵ased experiential marketing firm Sparks who worked as a volunteer at Navarro.

(Matt Liefanderson)

For the past decade, experiential has boomed across all industries, spurred by the decline of traditional media, the spread of social media, and a panic within the advertising and marketing industries regarding millennials鈥 distrust of traditional advertising and desire to do things rather than buy things. Outdoor brands like , , and have recently hosted experiential marketing events, but on the whole, the outdoor industry is 鈥渟till in a pretty basic phase鈥 when it comes to the field, Haroutunian says. 鈥淚t鈥檚 definitely going to keep growing, and in my view, it鈥檚 going to mature.鈥

At Outpost, brands underwrite the cost of the event by paying for booths at the expo and hosting parties and workshops; the cost ranges from 鈥渢he low four figures鈥 to 鈥渓arge integrated sponsorship opportunities in the six figures,鈥 Wolfe says. 鈥淲e rely heavily on partners, like a trade show does, but it鈥檚 selling experiences rather than square footage,鈥 Bach says. Outpost鈥檚 organizers consider social media to be 鈥減art of the puzzle,鈥 Wolfe says. And while they鈥檙e not overtly courting millennials, they鈥檙e at least catering to them.

On the social responsibility front, Outpost has invited the likes of nonprofits 1% for the Planet and Lighthouse for the Blind, as well as conservationist Topher White, to give talks and participate in panel discussions at Navarro, and the company聽plans to bring businesses with an emphasis on social and environmental responsibility to a in June.

Outpost鈥檚 timing might be ideal for harnessing trade show fatigue and skepticism. 鈥淎ll brands are examining the ROI on trade shows, because it鈥檚 been very hard to measure,鈥 Haroutunian says. In the past, a primary purpose of the shows was for brands to debut and take orders for new products they鈥檇 already manufactured. But now, brands often send regional sales reps out to retailers armed with prototypes, and they manufacture only what鈥檚 ordered. So, most orders are placed pre-show, which means the days are gone when brands can simply subtract how much they spend on a show from the orders they receive to determine the investment return. (Fees at Outdoor Retailer聽are about $12,000 to $15,000 for an average-size booth; building out the booths is an additional, often significant, expense.)

But ROI calculations for experiential marketing are also slippery. A third of brand-side marketing professionals last year by experiential marketing group聽 said proving ROI on their events was a major challenge. Outpost鈥檚 co-founders say their primary goal is to foster 鈥渁uthentic鈥 social connections among attendees. 鈥淎ll of a sudden, they鈥檙e new friends, and that will be way more fruitful, in my estimation, than the 15 minutes you might have at a trade show booth,鈥 Wolfe says. 鈥淚t鈥檚 a bit less targeted, a bit more 鈥榣et鈥檚 find something that can be the spark of something new for your business.鈥欌 For brands, there鈥檚 鈥渟ome level of guaranteed deliverables,鈥 he says. 鈥淭hey are going to meet press, they are going to meet some of these social media influencers, and they should be able to walk away with some tangible returns. But I think the intangible is really what defines us.鈥


The sound bath has been canceled or moved. No one really seems to know. I鈥檝e just finished my rock meditation, eaten breakfast, and spent a few minutes loitering in the Verve coffee tent, where attendees are nursing hangovers and bonding over topics like the best style of overalls (baggy and dirty). I head for the guest services office to partake of Outpost鈥檚 Wi-Fi. Since checking in at 3 p.m. the previous day, I鈥檝e been able to get online only a couple of times and never when I wanted to. I鈥檓 all for scaling back my internet usage, especially when I鈥檓 hiking or camping, but like everyone here, I鈥檓 also working. Once again, I find the Wi-Fi to be down. I can鈥檛 post a lick to my Instagram account聽or even check my email.

Instead, I jump into Merrell鈥檚 redwoods hike as it聽departs聽the meadow and soon fall into conversation with Greg, who works in conflict resolution and lives in Washington, D.C., and is here with a friend. 鈥淚t鈥檚 fun,鈥 he says, venturing deeper into the forest in his loaner Merrells. 鈥淲e鈥檙e in one of the little teepees.鈥 Did he buy a ticket, I ask?

鈥淚鈥檓-not-paying-a-fucking-thousand-dollars-for-this-are-you-out-of-your-mind?鈥 Greg blurts out. He quickly apologizes, explaining that his work in conflict resolution requires brutal honesty. But his reaction does make me wonder whether this particular experiential venue could ever be viable for the general public鈥攁 question Outpost organizers themselves were still pondering right after the Navarro weekend.

(Wonderlust Collective)

When I get back to the meadow, I meet Red Rainey, the event鈥檚 podcast producer,聽who is聽busily preparing for an interview at his al fresco radio booth:聽a mic set up on a picnic table. He鈥檚 wearing glacier glasses, a khaki T-shirt and pants, bulky brown boots, and a hairstyle he clearly pioneered鈥攆auxhawk with a man bun鈥攁nd he鈥檚 searching for his lost copper mug.

Navarro 2017 was Rainey鈥檚 first Outpost, and he 鈥渨as just absolutely floored by the environment, quality of production, programming, and curation of people,鈥 he says. 鈥淚t鈥檚 just fucking brilliant. The people who are here are on level 11 and ready to connect with one another and hear one another out.鈥 Outpost鈥檚 secret sauce, he says, isn鈥檛 just in the, well, boozing. 鈥淭he fire pit is definitely a very magical scene at the end of the evening, when people are just gathering around and really relaxing. The Bulleit is doing its work聽and relationships are forming聽and bonds are created and such.鈥 He sees all encounters鈥攍earning falconry, say, or mingling among the Airstream fleet鈥攁s 鈥渨onderful mini-expeditions and explorations.鈥


On my final day at Outpost, the vibe at the Verve tent is decidedly groggier. A woman wrapped in a cannabis-themed blanket recounts the half-dozen types of liquor she drank last night. 鈥淚 was just in my own world,鈥 she says. Another woman in, yes, a felt hat, is gushing over the surprise late-night performance by the EDM DJ , whom I鈥檇 seen the previous afternoon hucking himself from a rope swing into a floating inflatable lounger called a Chillbo Shwaggins.

Outpost is winding down, and so far everyone I鈥檝e talked to is having a really a good time. But I鈥檓 wondering if the show has been a success by either Wolfe鈥檚 metric (intangibles) or the broader experiential criteria (social media shares and viral-ability). And is the Instagram-ready type of interaction with nature that鈥檚 encouraged here actually meaningful in the way outdoor excursions traditionally have been?

For Suzann Stone and Justin Seale, co-founders of a new travel apparel company called聽, the event has聽been a resounding success. A digital strategist and product developer, respectively, the two聽met at Burning Man, got married, and started their business. 鈥淲e鈥檙e probably not going to make that much vending, but is it worth it to market to influencers?鈥 Stone says they wondered before signing up for Outpost. As it turns out, the media connections they made alone, including a coveted one with the well-known off-roading magazine Overland Journal, were worth the trip. Overall, Stone says, the show has 鈥渂een really, really great.鈥

Not everyone is as enthralled, and the main issue seems to be the lack of Wi-Fi. 鈥淭he no-internet is such a problem,鈥 one cold brew鈥揼uzzling attendee says. 鈥淚 climbed a tree鈥攐h, can鈥檛 post a picture. I shot a bow and arrow鈥攐h, can鈥檛 post a picture. I can鈥檛 even tell my friends what I鈥檓 doing, and they would be valuable to the market.鈥 I overhear an experiential marketer reiterating what I鈥檝e heard, that brands鈥 ROI calculations depend to a degree on internet access. 鈥淚t鈥檚 how many people do you bring, plus the social media impressions, which is tough here聽because you get no service, plus press impressions.鈥

(Michael McSherry)

My bunkmate for the weekend, an Instagram influencer named聽 who has amassed a following of 50,000-plus聽by chronicling van life with her dogs, compares the weekend to a fun mini summer camp. But while she posted to聽Instagram from Navarro at least once when she came last year, her feed has gone dark this weekend. 鈥淚 don鈥檛 have much reception, so I might post stuff after the fact,鈥 Turner says. When I look at her Instagram account the following week, and again the following month, the new shots I see are of her (very photogenic) dogs and 鈥攏ot at Navarro. She later tells me she posted several Instagram stories, viewable for 24 hours, and says, in retrospect, that it was “a good thing to unplug in the forest.”聽

For me, I鈥檝e met dozens of cool people, added Chillbo to my gift list, and climbed a freaking redwood. Which is to say, the benefits reaped have been both tangible and intangible. I鈥檓 no social media powerhouse, so the world鈥攁nd the brands鈥攁ren鈥檛 suffering from my lack of Instagram activity. Before I leave Navarro, I find myself returning for another rock meditation, this time fully caffeinated and with at least a smidge of additional patience. The stones click together more easily now.

This meditation鈥攚ater trickling in the nearby creek, a hawk soaring overhead鈥攆eels like a necessary respite from the freneticism of the event. It gets me wondering again whether embracing and promoting the outdoor lifestyle with only a slight nod to a more serious, deep connection with the outdoors, other than what鈥檚 provided by faulty internet and some quiet moments clinking rocks, dilutes and diminishes the classic essence of outdoor recreation. The menu of options here is what I鈥檇 call 鈥渁dventure lite鈥濃攇lamping, floating in a swimming hole on a Chillbo, and 15 minutes of falconry, say, rather than more serious or immersive outdoor pursuits.

Younger people, Outpost COO Bach says, are already shying away from brands he calls 鈥渢op of the mountain,鈥 by which he means those geared toward 鈥渙ld white dudes climbing Everest,鈥 as he puts it. Outpost is all about 鈥渁ccessible adventure,鈥 Bach聽says.

Or is it more about looking the part鈥攁nd partaking of apr猫s beverages?

A few weeks after Navarro, Wolfe explains what went wrong with the internet: There weren鈥檛 enough nodes in the central meadow, the busiest area. Nevertheless, he says, the response from brands was positive, and most have expressed interest in returning next year. 鈥淲e believe something transformative happens in the woods, and the idea of having constant connectivity kind of flies in the face of that,鈥 Wolfe says. But the realities of growing Outpost鈥檚 business have sunk in. He said they were still evaluating some of their new experiments鈥攎ost notably, inviting the public. 鈥淲e could sell a lot of tickets,鈥 he says. 鈥淏ut whether or not that dilutes the experience, we鈥檙e not certain yet. Making sure we have a significant amount of tickets to give away to people who we know are going to provide a lot of value to the brands is pretty much key to our success.鈥 The sure bets he鈥檚 referring to are journalists and influencers.

When聽I checked back in with Wolfe last week,聽he described a varied聽roster of events for 2019: a聽huge one聽in Los Angeles聽that's free to members of the public, a small one聽in Manhattan聽just for industry folks, and Navarro, with a similar mix of industry attendees and the paying public as last year's gathering.聽In addition to brands, journalists, and influencers, Wolfe is聽expecting 2,000 to 3,000 members of the public at June's聽Outpost Los Angeles, which will be held in the Downtown Arts District鈥攁 neighborhood as urban as urban gets.聽鈥淭his will be our largest and most ambitious event yet!鈥澛爌roclaims the listing on ticketing site Eventbrite. The future looks to involve more people聽and聽less emphasis on nature, overall, and better internet鈥攅ven at Navarro.聽鈥淚 think it鈥檚 safe to say there won鈥檛 be a place where you can鈥檛 connect with the outside world,鈥 Wolfe聽says of the flagship event.聽鈥淎s much as that breaks my heart, it鈥檚 just the nature of the beast.鈥澛