It's a warm March night in New York City. The , a cooperative work and event space just off Union Square, is packed with a motley crew of corporate MBAs, entrepreneurs, and dreamers. Tonight, Wix is hosting the first U.S. installment of a popular speaker series put on by a London-based group called . Its mission is to guide restless professionals toward alternative career paths, and everyone in the room wants to know what the man with the microphone knows: 鈥淗ow to Build a $70 Million Company in Two Years.鈥








Will Dean, the 31-year-old creator of the obstacle-course series, stands before a projector screen beside his business partner, fellow Englishman Guy Livingstone, also 31. Dean is dressed in jeans and a black fleece jacket emblazoned with his company鈥檚 logo, a man running through a wall of flames. Handsome, with a boyish, aw-shucks smile, he doesn鈥檛 look like a ruthless capitalist or any of the much nastier names some of his competitors in the burgeoning $250 million obstacle-race industry use to describe him. 鈥淲e鈥檙e trying to build a household name,鈥 he tells the crowd, sounding modest and unassuming even as he describes his goals for global domination. 鈥淲hen a guy goes into a bar and thinks, when he tells a girl that he鈥檚 doing a Tough Mudder, that the girl knows what he鈥檚 talking about鈥攖hat, for us, will be the sign that we鈥檝e arrived.鈥 He pauses for a beat, then delivers his punch line. 鈥淲hether the girl is impressed or not is frankly irrelevant.鈥
For the uninitiated, a Tough Mudder is a 10-to-12-mile run that features a set of sadistic obstacles: ice baths, fire, live electrical wires, tunnel crawls, barbed wire. Sadistic yet enormously popular. This year, Tough Mudder has registered more than 500,000 participants for 35 events, bringing in $70 million in revenue. Not bad for a two-year-old startup launched in the teeth of the recession.
鈥淭he truth is,鈥 Dean says, his company鈥檚 growth charts projected on the big screen behind him, 鈥渢his is a hundred times bigger than we ever thought.鈥
Raised outside Sheffield by lawyer parents, Dean attended the University of Bristol, where he graduated at the top of his class in 2003. He spent the next four and half years in the Middle East and South Asia, working desk jobs in the counterterrorism department of the British government鈥檚 Foreign and Commonwealth Office before, as his company bio says, 鈥済etting it into his head that an American MBA would be a good thing to do.鈥 He enrolled at the Harvard Business School in 2007, and it was there that he hatched his big idea.
鈥淚 was getting into triathlon and marathon at the time,鈥 he says at Wix. 鈥淭here was something a little boring about the training component of it. It was missing the camaraderie that I was looking for. I thought, I need to create something that makes running fun.鈥
In the spring of 2009, Dean entered his concept for a national mud-run series into Harvard鈥檚 business-plan competition. Every professor told him it was a bad idea. Still, the proposal was a semifinalist, and a few months after graduating Dean convinced Livingstone, his mate from boarding school, to ditch a corporate lawyer job and be his COO. In February 2010, they launched the Tough Mudder website and bought about $8,000 worth of Facebook ads promoting their first event, held a few months later at a small ski area near Allentown, Pennsylvania. Then: boom!
In the past few years, obstacle racing has experienced a rate of growth that may be unprecedented in the history of participatory sports. Roughly 41,000 people entered about 20 U.S. events in 2010. This year, some 1.5 million people will enter 150 events. There are dozens of races now in the game, but the great majority of participants will sign up for one of the sport鈥檚 Big Three: Tough Mudder; , a 5K race launched in 2009; and the series, which debuted just two weeks after the first Tough Mudder.
Each of these upstarts has already experienced incredible return on investment. Warrior Dash, which has staged 49 events this year, stands to rake in $50 million in 2012. Spartan Series, consisting of 28 events of various lengths, will bring in $30 million. But at $70 million, Tough Mudder is the lead dog. There are a number of reasons for this, including the company鈥檚 knack for crafting particularly dramatic obstacles, the company鈥檚 marketing savvy and salesmanship, and Dean鈥檚 gift for harnessing the power of social media. 鈥淲e鈥檝e tapped into humblebragging,鈥 he says during his Wix presentation, using the Twitter-age term for thinly veiled boasting. 鈥淲hat we have found is that experiences, particularly shared ones, are the new luxury good.鈥
Some of his adversaries have a different take on why he鈥檚 been so successful. To them, Will Dean is another Mark Zuckerberg, an unscrupulous Harvard brat who took someone else鈥檚 idea and is willing to do whatever it takes to win.
IF YOU鈥橰E TRYING TO grasp how the seemingly fringe, masochistic pursuit of obstacle racing took over the world of endurance sports, it鈥檚 probably best to focus on the same place Dean did, a 150-acre horse farm near Wolverhampton, England鈥攈ome to an eccentric former British Army soldier and event promoter named Billy Wilson. Wilson, who鈥檚 in his mid-seventies, sports a bushy handlebar mustache, dresses in 19th-century military uniforms, and goes by Mr. Mouse (鈥淚 wanted a moniker representing the most humble creature,鈥 he explains). In 1981, he teamed up with his son to run the inaugural London Marathon in a horse costume; his son was the front part, Wilson the ass. Five years later, he began staging an annual cross-country race on his farm, featuring simple obstacles like ditches and mud pits. Participants loved it. After a few years, Wilson began adding challenges that drew upon his military background: the high wall, mud bogs, tunnels.
Word spread about the brutal contest, and the event gradually grew to what it is today: , a 15-kilometer midwinter mud run that employs two dozen grueling obstacles and is billed as the Safest Most Dangerous Event in the World. That鈥檚 somewhat misleading. Over the years, hundreds of Tough Guy participants have suffered broken bones, over a thousand have been treated for hypothermia, and one has died. But paying customers keep coming back. By 2008, Tough Guy and its summer edition, Nettle Warrior, were attracting a combined 5,000 racers and bringing in half a million dollars in revenue. If you were a young entrepreneur looking for an event concept that might take off in the U.S., this was it.
During his second year at Harvard, Dean began researching Tough Guy and, to a lesser degree, the , which had launched in Germany in 2007. He showed up on Wilson鈥檚 farm in July 2008 to observe a Nettle Warrior, packing a camera and ready to take notes. He snapped photos, interviewed athletes, and jotted down his observations about demographics, obstacles, and logistics. He was impressed with the alternative vibe and camaraderie, but he was also struck by the lack of corporate sponsorships and the missed merchandising opportunities. Racers couldn鈥檛 buy mugs, bumper stickers, or photos of themselves on the course. He reached out to Wilson over email to propose doing an Independent Student Research report for his Harvard studies focusing on 鈥渢he feasibility and logistics of expanding Tough Guy internationally.鈥 The two men couldn鈥檛 have been more different, but Wilson was taken with the Harvard kid鈥檚 passion for Tough Guy and agreed to cooperate.
Dean began requesting information: company financials, accounting, access to customer databases. He wanted details on the costs of setting up a course and how Tough Guy was marketed to its target demographic. He said his project would examine 鈥渢he likelihood of others copying the format鈥濃攁nd how to stop them if they did. 鈥淎t the end of all this,鈥 Dean wrote in an email, 鈥淚 hope to be able to put together a detailed report that outlines the size of the opportunity in the U.S., a blueprint of how you might launch.鈥
Dean visited Wilson at his farm in early October, but by then the elder Briton had grown suspicious. He presented Dean with a nondisclosure agreement that recognized 鈥渢he commercial importance鈥 of the operations and financial accounts of Tough Guy and stated that 鈥渢his information may not be used to any commercial end whatsoever.鈥 Dean signed it.
In December, when Dean completed his report, he submitted one version to Harvard and a slightly modified one to Wilson. Both described the potential for more events, but the version he sent to Wilson omitted key recommendations for how he might immediately expand. Rather, he suggested Wilson adopt a wait-and-see approach. Wilson was unimpressed with the report, and the two men fell out of touch.
During the spring 2009 semester, Dean developed his business plan for Harvard鈥檚 competition. In it, he described an event-planning and promotion company that would host extreme endurance contests across the U.S. The plan was a semifinalist, and in May Dean graduated with honors.
鈥淭HERE鈥橲 NOT A PERSON on this planet I despise more than Will Dean,鈥 says Joe DeSena. 鈥淓very day I wake up just out of spite for the guy.鈥
DeSena, 43, is a former Wall Street trader and no-nonsense Queens native who once completed two ultramarathons and an Ironman in the same week. In 2004, he created an insanely punishing annual event called the , which lasts about 48 hours and features nightmarish challenges like excavating a tree stump and carrying it to the finish or deadlifting 30-pound rocks for hours on end. Every summer a couple of hundred psychotic endurance athletes head to Pittsfield, Vermont, to try it. In the spring of 2010, believing there was an opportunity for a larger business, DeSena created the Spartan Race series.
That August, during the second Spartan Race, in Boston, DeSena noticed a plane flying over his course trailing a banner: THINK THIS IS TOUGH? TRY TOUGH MUDDER.
It was an ad for Dean鈥檚 new company, which had held its first event that May. For DeSena, the banner was a sure sign that he was entering into full-scale business warfare.
Two months later, in October 2010, Tough Mudder started going after new fans of Spartan鈥檚 Facebook page. For several weeks, anytime a Facebook user clicked the Like button on the Spartan page, they鈥檇 get an instant message: We see you like Spartan Race. We know Spartan Race is fun, but let鈥檚 be real鈥攊t鈥檚 not that tough. If you鈥檙e looking for something to really test your grit, check out Tough Mudder. Users were then offered a $10 discount on a Tough Mudder event if they entered the code 鈥淪partan.鈥 (Tough Mudder says it hired a third-party firm to lead this effort and doesn鈥檛 have records related to the campaign.) The messages stopped only after Facebook threatened to shut down Tough Mudder鈥檚 page.
鈥淚magine the balls on that kid!鈥 says DeSena, who believes someone wrote a program to auto-send all the messages. 鈥淏ut I鈥檓 not going to lie to you: we would have loved to have developed the program ourselves.鈥
Besides battling DeSena, Dean was also taking aim at Joe Reynolds, the 31-year-old founder of Red Frog Events, who launched the Warrior Dash in July 2009. Inspired by NBC鈥檚 The Amazing Race, Reynolds sold his house-painting business in 2007 and invested $5,000 in an 鈥渁ctive entertainment鈥 company that would organize citywide scavenger hunts and music festivals. The Warrior Dash will see some 750,000 racers this year, making it the most popular of the Big Three. At just five kilometers, it鈥檚 a sprint compared with the 12-mile Tough Mudder, a distinction Dean has sought to exploit. Since 2011, at the three-mile mark of any Tough Mudder event participants have encountered a large sign that reads, WARRIOR DASH FINISH: BUT THIS IS TOUGH MUDDER AND YOU鈥橵E ONLY JUST BEGUN. Translation: Warrior Dash is for wimps. (Reynolds laughs off the slight. 鈥淚 view it as great free advertising for Warrior Dash,鈥 he told me.)
Considering the money being made in obstacle racing, it鈥檚 easy to understand why Dean has chosen to be so aggressive. The sport has tapped into a latent desire for suffering and bedlam that鈥檚 as surprising as it is universal. Participants range from college students and CrossFit junkies to lawyers and military personnel. Some 50 percent of Warrior Dash racers are women. The diversity has everything to do with the way the events are positioned: they鈥檙e not just tests of your athletic fitness, like marathons or triathlons, but of your character and determination. The Big Three have also succeeded in setting themselves apart from the already-crowded endurance-racing category. By adding costume contests, live music, and staples like free beer at the finish, they feel more like counter-cultural happenings than athletic events. Tough Mudder has barbers giving free mohawks, as well as tattoo stations. So far, more than 1,000 competitors have been inked with the company logo.
For all this, participants are happy to cough up steep entrance fees. Early registration runs $60 for Warrior Dash and $100-plus for Tough Mudder and the 13.2-mile Spartan Beast. (Prices spike to $200 or more if you wait to sign up for the latter two.)
The young, fit, loyal communities these races have built are, of course, a marketer鈥檚 dream, and the full spectrum of corporate America has lined up for big-dollar sponsorships. Last December, Tough Mudder signed a two-year deal with the athletic-apparel brand Under Armour for a reported $2 million to $3 million. Dean has also partnered with Dos Equis, Degree deodorant, and Clif Bar. Warrior Dash has inked deals with Miller Lite, Reebok, and Monster Energy drink. DeSena has landed contracts with Dial soap and the Navy Federal Credit Union; in August, he announced an investment from Boston venture-capital fund Raptor Consumer Partners reported to be close to $10 million.
The primary catalyst for the industry鈥檚 growth has been social media, a tool that obstacle racing seems uniquely qualified to harness. Few things attract as many likes from Facebook friends as a photo of you looking like a Navy SEAL, hurdling over burning bales of hay. 鈥淪ocial media has allowed an idea like this to be adopted at a speed and scale we鈥檝e never seen before,鈥 says Michael Mendenhall, who is credited with building the franchise when he was head of marketing at Walt Disney. 鈥淚t used to take a decade or longer for something like this to take hold. Now you can do it in less than two years.鈥
At this Dean proved himself extremely adept from the outset. His initial Facebook ads sparked a viral campaign that attracted a whopping 4,500 runners to his first event. The Tough Mudder Facebook page has since pumped out an endless stream of engaging content, from videos and caption contests to images of participants at their desk jobs wearing the signature Tough Mudder orange headbands that are handed out at the finish line. Tough Mudder also posts updates about funds raised by entrants for the , a program that aids military veterans ($3.5 million and counting). By early fall of this year, Tough Mudder had 2.3 million likes, nearly as many as Spartan Race (1.7 million) and Warrior Dash (900,000) combined.
TOUGH MUDDER'S RAPID ASCENT is even more remarkable when you consider that Dean spent his first year fighting a bitter war on a second front. When Billy Wilson found out about Tough Mudder shortly after its website went live, in February 2010, he was furious. The site, which cost only $1,800 to launch, was decorated with photos and videos taken almost exclusively at Wilson鈥檚 Tough Guy.
Wilson asked Doug Brodie, his London-based financial advisor, to call Dean to try to convince him to cancel the first Tough Mudder. Dean told Brodie there was no chance; he鈥檇 already run everything by his lawyer. 鈥淵ou don鈥檛 need a lawyer,鈥 Brodie recalls saying. 鈥淵ou need to pour yourself a big glass of wine and ring your Harvard professor, because this is about integrity and business ethics.鈥 It was no use.
Days later, Wilson emailed Dean a death threat inspired by The Godfather: 鈥淚 love horses too much to cut their heads off to impress conmen in their bedclothes. I much prefer to chainsaw down the centre of the bed and spill human blood.鈥 He followed that with a blog post on Tough Guy鈥檚 website titled 鈥淜illing Private Mudder,鈥 in which he stated his intent to 鈥渆xpose [Dean] as a scoundrel before innocent people are conned.鈥 Still fuming, later in the month he sent out a blast to the entire Tough Guy email list that led with the question 鈥淗arvard Business School for Crooks?鈥 In it he called Dean a 鈥渟quelchy plagiarist鈥 who 鈥渓imped like a barnacle to our shit bucket鈥 and suggested that Dean鈥檚 lack of experience might result in obstacles that could 鈥渋njure and endanger鈥 participants and 鈥渕uddy the great name of Tough Guy.鈥
Undaunted, Dean went ahead with the first Tough Mudder as planned, with several obstacles that were almost identical to those he鈥檇 seen at Tough Guy, including underwater tunnels, wall climbs, and plank walks. A prominent on-course sign was also notably similar. Tough Guy displayed one that read, REMEMBER YOU SIGNED A DEATH WARRANT. Tough Mudder鈥檚 read, REMEMBER YOU SIGNED A DEATH WAIVER. In the hype surrounding the event, nobody mentioned the connection. The New York Times that 鈥淭ough Mudder appears to have found an opening in the burgeoning action-sports realm.鈥
Wilson鈥檚 rage boiled over. In June 2010, he filed a multimillion-dollar civil suit against Tough Mudder in a U.S. district court in New York claiming breach of contract, misrepresentation, and violation of trade secrets, among numerous other complaints. The case was eventually settled, and an agreement between the parties forbids them from discussing it, but documents obtained by 国产吃瓜黑料 detail an ugly fight that began with an internal Harvard investigation.
According to university records subpoenaed by the court, administrators contacted Dean 11 days after the first Tough Mudder to inform him that they were convening a Conduct Review Board to investigate complaints Wilson and Brodie had made to Harvard.
In a response to the board, Dean wrote that Mr. Mouse was 鈥渧engeful鈥 and 鈥渂ullying鈥 and that their relationship broke down in part because Dean encountered facts suggesting that Wilson was inflating the cost of obstacle construction, to evade taxes, and embezzling charity funds. (In January 2011, the U.K.鈥檚 Charity Commission launched an investigation of Tough Guy, which was suspended in August without having made any official determination.) Dean also claimed that Tough Guy鈥檚 accountant was 鈥渃agey鈥 and the information he provided useless. Ultimately, Dean stated to the review board that he was proud of how he handled himself toward Wilson, who was an 鈥渋rrational and unpredictable鈥 man.
In mid-July, the review board issued its ruling, concluding that 鈥渢here was insufficient evidence that [Dean] inappropriately used confidential information … provided by Tough Guy Limited in developing his own enterprise.鈥 But the board also said that Dean had violated Harvard standards of 鈥溾夆榟onesty鈥 and 鈥榠ntegrity鈥 and 鈥榓ccountability鈥 in several important respects.鈥 Furthermore, they wrote, 鈥淚f other HBS students engaged in field work followed his example in regard to confidentiality agreements, the negative impact on the School鈥檚 reputation and its ability to secure field-based research opportunities could be significant.鈥 The board placed Dean on alumni probation for five years.
Dean鈥檚 legal defense included claims about Wilson and Tough Guy that were similar to those he鈥檇 shared with Harvard. He again cited Wilson鈥檚 crooked accounting. Yes, the customer list had proved useful, but such lists 补谤别苍鈥檛 legally considered confidential, he argued. As for the Tough Guy images he used to promote his first event, all were carefully marked 鈥渇or illustrative purposes only.鈥 He also claimed that he couldn鈥檛 have stolen any intellectual property because Tough Guy was just one of a number of existing obstacle races鈥攖here were no unique ideas to steal. (The , often cited as the original U.S. obstacle race, was first held 18 years ago on the Marine Corps鈥檚 Southern California base.)
As the case dragged on, the brawl became public, with Tough Guy fans鈥攁nd Wilson himself, some suggest鈥攕torming the comments sections of just about every Tough Mudder鈥搑elated piece of media. The attacks appeared under numerous aliases, but they all shared the same charge: a Harvard guy stole the idea to create Tough Mudder, he used photos and videos of Tough Guy to promote his first event, and now he鈥檚 being sued and will probably be shut down.
By January 2011, Dean had had enough. He filed a countersuit for defamation of character. Seven months later, the parties reached a confidential settlement for both cases. According to court documents, Tough Mudder paid $725,000 to Tough Guy. But by then it hardly mattered. Tough Mudder was on its way to becoming the biggest name in the business.
DEAN PUT THE FEUD with Tough Guy behind him, but he鈥檚 still battling Spartan and others in the obstacle-race industry. In February 2011, DeSena held a successful Spartan Race at Vail Lake Ski Resort in Temecula, California, and signed a contract for another in 2012. But just before he announced the new race, Tough Mudder added a Vail Lake event to its own calendar, scheduled for just three weeks later.
Shocked, DeSena called Dean. 鈥淲ill said, 鈥楬and on my heart, I had no idea you were planning an event around that time,鈥欌 DeSena recalls. 鈥淚 knew he was lying, but whatever. I said, 鈥楲et鈥檚 work this out. I鈥檒l move my date up a month, and you move yours back a month or two so that they鈥檙e spaced out.鈥欌
Next, DeSena heard from David Godes, one of Dean鈥檚 former Harvard professors and an adviser to Tough Mudder. 鈥淚 get this email saying that if we try moving the date, it could look like collusion,鈥 DeSena told me. 鈥淲hat are they teaching at Harvard? Theft Marketing 101?鈥
DeSena hasn鈥檛 exactly responded with passive resistance. He鈥檚 taken to flying his own banners over Tough Mudder courses (some purposefully misspelling Mudder as 鈥淢utter鈥). He also dispatches street teams to blanket towns hosting Tough Mudder events with Spartan Race lawn signs, leaflets, and posters. He created a sly Facebook ad that read 鈥淟ike Tough Mudder?鈥 and clicked through to the Spartan page. In October 2011, when Tough Mudder was forced to cancel a race in central Texas due to a hurricane, DeSena offered participants free entry to a forthcoming Spartan Race in nearby Glen Rose.
At times the rivalry has played out more like a scrap between frat boys than Coke versus Pepsi. Tough Mudder responded to the Texas invite by mailing DeSena a copy of Dale Carnegie鈥檚 How to Win Friends and Influence People with a handwritten inscription and Dean鈥檚 signature: 鈥淗ow nice of you to offer participants free entry…. No doubt a worthy strategy to focus on those customers who have not yet done the Mudder, for the likelihood of success with those who have would seem dim indeed.鈥 That December, Tough Mudder held its first World鈥檚 Toughest Mudder, a year-end contest that had elite Tough Mudder participants duking it out in a 24-hour challenge. According to Tough Mudder, Spartan employees were on hand measuring obstacles and rushing the finish line to hand out Spartan Race towels. Looking into this, I learned that an entrant named Todd Sedlack had tried to give his Spartan towel to the race鈥檚 overall winner, Junyong Pak. Sedlack, an EMT who鈥檇 entered Spartan races in the past, is friends with Pak and told me he thought Pak was showing signs of hypothermia. He said a 鈥済uy with a British accent鈥 ripped the towel from his hand and screamed, 鈥淵ou鈥檙e not hijacking this moment!鈥
Meanwhile, Tough Mudder has begun tussling with some of the newer brands hoping to elbow into the obstacle-course arena. This past March, four days before an outfit called was to hold its second event, in Clermont, Florida, Tough Mudder filed for an emergency restraining order in federal court to shut it down, claiming Savage Race was trying to confuse the public into thinking it was affiliated with Tough Mudder.
Judge Gregory Presnell refused to enact the order. 鈥淚t seems unlikely [Tough Mudder] just discovered its competitor鈥檚 website and Facebook page in the past few days so as to justify showing up in court on the eve of an event, demanding a shutdown,鈥 he wrote. In fact, Dean had met the Savage Race founders, Sam Abbitt and Lloyd Parker, at a trade conference last fall in Las Vegas, where they鈥檇 discussed their plans. 鈥淲ill told me that Savage Race was not a threat to his business,鈥 Abbitt stated in his affidavit. 鈥淗e said there鈥檚 space for everyone in this industry and wished us luck.鈥
The Savage Race went forward, but Tough Mudder continued to press its case, using arguments that sound eerily similar to those made by Wilson and Tough Guy. A preliminary injunction, filed in late May, claimed that Tough Mudder obstacles contain proprietary designs. Once again the judge wasn鈥檛 having it. 鈥淢onkey bars, mud puddles and barbed wire are staples of obstacle courses,鈥 he wrote. 鈥淭he fact that both events include them is not indicative of copying.鈥 In August, the two parties reached a confidential settlement.
Still, DeSena is worried about Tough Mudder鈥檚 legal strategy. 鈥淚f they can get away with trade dress, they can potentially just own obstacles,鈥 he says. 鈥淭hey can slowly squeeze us all out.鈥
FOR SOMEONE WHO HAS inspired so much anger, Will Dean sure comes across as a likeable guy. Two days after he gave his talk at Wix in March, I reached him on his cell phone at the Los Angeles Airport. He was laid over en route from New York City to Melbourne, where 25,000 Aussies would soon participate in Tough Mudder鈥檚 first international event. During the hour-long discussion, he gamely answered my questions, repeatedly insisting that he wasn鈥檛 competing with other obstacle races at all. 鈥淭here鈥檚 plenty of space in this market for everyone,鈥 he said, echoing what he鈥檇 said to Savage Race鈥檚 Abbitt.
As Dean sees it, Spartan Race and Warrior Dash offer totally different products. 鈥淲e鈥檙e not a race鈥攚e ban the word,鈥 he said. Plus, the other courses are so much shorter, they hardly compare. 鈥淚t鈥檚 pretty clear we鈥檙e different concepts,鈥 he said. 鈥淚鈥檓 sure a marathon organizer doesn鈥檛 look at a 10K and say, 鈥楾hese guys are competing head-to-head with me.鈥欌
And while he suggested that there was probably a huge overlap in fan base among Big Three events, he told me he thinks this is good for everyone. 鈥淚f anything, them being in the market benefits us, like how the Boston Marathon benefits from the New York Marathon,鈥 he said. A number of times, he wished his competitors 鈥済ood luck.鈥
As for upstarts like the Savage Race, he told me he viewed them in the same collegial light. The Savage Race lawsuit 鈥渋sn鈥檛 us trying to be the Microsoft of the space and crush everyone around us,鈥 he assured me, it鈥檚 about safeguarding the industry. 鈥淲e spend a fortune designing obstacles and getting engineers to sign off that they鈥檝e all been stress-tested,鈥 he said. 鈥淚f someone says, 鈥楬ey, our obstacles are the same as Tough Mudder鈥檚,鈥 but they haven鈥檛 spent hundreds of thousands of dollars building them to specification鈥攊f they鈥檙e copying it off a photograph rather than a blueprint and the thing collapses, it鈥檚 going to make life a lot harder for everyone.鈥 (Savage Race鈥檚 Abbitt bristled when I conveyed Dean鈥檚 concern: 鈥淯nsafe? I have a master鈥檚 in building construction. I鈥檓 licensed to build a skyscraper in the state of Florida.鈥)
Disasters aside, Dean doesn鈥檛 think it鈥檚 fair for other events to poach his R&D. 鈥淲e鈥檙e about to roll out six or seven obstacles that cumulatively we spent over a million bucks on,鈥 he said. 鈥淎nd these are going to be our secret sauce.鈥 He needs to be careful, he said, 鈥渙therwise we鈥檙e spending a ton of money just to subsidize everyone else.鈥
When I asked him about some of the tactics, such as the Facebook messaging that had enraged DeSena, he was more guarded. 鈥淐ertainly we weren鈥檛 trying to do anything that was illegal,鈥 he said, noting that Tough Mudder had targeted fans of other pages, too. But he was hazy on the specifics. 鈥淚 wasn鈥檛 at all involved with the details,鈥 he told me. 鈥淭ruth be told, I鈥檇 have to go back and speak to people in the marketing department at that time and ask them.鈥 The Facebook incident took place in the fall of 2010, when Tough Mudder consisted of Dean, Livingston, and a few interns. One former intern I spoke with snickered at the mention of a marketing department: 鈥淲ill Dean is the marketing department. None of us made a move without his guidance.鈥
Still, Dean sounded apologetic, as he did when I brought up the inscribed copy of How to Win Friends and Influence People sent to DeSena. Yet, again he deflected responsibility. 鈥淵eah, OK, um, I鈥檓 aware of that,鈥 he said. 鈥淭hat came from our marketing department. There was definitely some frustration at that time with certain members.鈥 (Tough Mudder鈥檚 chief marketing officer, Matthew Johnson, emailed me later to explain that Dean had been out of town at the time, so he had written the note for Dean.)
Similarly, the Temecula calendar conflict was an 鈥渦nfortunate situation鈥 and 鈥渢here was nothing intentional about any of that鈥濃攊t鈥檚 just the kind of thing that happens in a rapidly expanding company. (Tough Mudder, headquartered in Brooklyn, has gone from nine employees in 2010 to 110 and counting.) 鈥淟ook, there鈥檚 two sides to every story,鈥 he said. 鈥淎nd there are things that we feel would have been in everyone鈥檚 best interest if Spartan hadn鈥檛 done.鈥 We鈥檇 been at it for 45 minutes, and irritation was understandably creeping into his voice. 鈥淚 think we鈥檝e all grown into quite large organizations quicker than anyone would have anticipated. And I think that there are some things we perhaps didn鈥檛 understand and we shouldn鈥檛 have done, but that鈥檚 true with any business when you鈥檙e starting out.鈥
When I asked about Tough Guy, he cut me off: 鈥淲e鈥檝e settled with them and that鈥檚 all I have to say about that.鈥
I brought up an incident that occurred just after Tough Mudder launched, when the company ridiculed blogger and ultrarunner for taking issue with Tough Mudder鈥檚 claim that marathons are bad for you. Tough Mudder posted a pic of Tursi on Facebook with a speech bubble that read, 鈥淢y blog is as interesting as watching a marathon.鈥 Below it appeared this caption: 鈥淪teve Tursi Doesn鈥檛 Like Us. And we鈥檙e not so sure we like him either. He is off to Warrior Dash which is probably where he belongs.鈥
Dean, sounding increasingly agitated, told me he had emailed Tursi himself to apologize. 鈥淵ou鈥檝e clearly done a hell of a lot of research on us,鈥 he said. 鈥淎nd if we鈥檝e done things in the past that have irritated people, wherever we can we want to make that right. Part of that鈥檚 apologizing and admitting when we鈥檙e wrong. Unfortunately, when you鈥檙e running a business, sometimes people fall out, and I suspect it鈥檚 one of those things that will pass.鈥
The same goes for his feud with DeSena. 鈥淲e鈥檒l see Joe for a beer in a year鈥檚 time,鈥 he told me. 鈥淗opefully we can all laugh about it.鈥
I RAN MY FIRST Tough Mudder in September 2011, at the Squaw Valley Ski Resort near Lake Tahoe, California. After three miles of slogging through a muddy hell at 7,000 feet of elevation, I encountered the sign that let me know I鈥檇 reached the finish line of a Warrior Dash. My first reaction: I have another eight miles of this? But as the subtle ego stroke sunk in, I felt a surge of adrenaline. Here I was, veteran of just a single half marathon, on my way to completing Probably the Toughest Event on the Planet, as the official slogan claims.
Moments like this make you recognize Dean鈥檚 irrefutable talent for getting into his customers鈥 heads. And this, more than anything, is probably the best explanation for Tough Mudder鈥檚 success. Dean鈥檚 courses 补谤别苍鈥檛 the world鈥檚 toughest鈥攂oth Tough Guy and DeSena鈥檚 Death Race break more bones and spirits鈥攂ut the atmosphere he creates and the courses he constructs somehow make for far more colorful suffering. And, most important, it allows for better storytelling鈥攐r 鈥渉umblebragging.鈥 Having seen dozens of YouTube of Electroshock Therapy before my first event, it was the obstacle I feared most. As it turned out, the zap felt more like a whip with a wet towel than the agonizing tasing I鈥檇 dreaded. By my second event, at Southern California鈥檚 Snow Lake this past summer, I knew I鈥檇 hurt more at Arctic Enema, a full-body dunk in a dumpster of neon-colored ice water. At Squaw, the brain freeze had left me feeling like Beetlejuice. Yet I couldn鈥檛 wait. Such obstacles endow ordinary people like me with extraordinary tales to fuel cocktail, water-cooler, and Facebook conversations. Even Dean鈥檚 fiercest critics concede that he鈥檚 a mastermind at spurring this kind of viral messaging. 鈥淭he truth is that Mr. Mouse, for all his foresight and brilliance, probably couldn鈥檛 have pulled off what Dean did,鈥 says Wilson鈥檚 old friend and adviser Doug Brodie. 鈥淗e鈥檚 just motivated by different things.鈥
DeSena reluctantly praises Dean as well. 鈥淎s much as I hate him, you鈥檝e gotta hand it to the guy,鈥 he said. 鈥淗e鈥檚 smart. Unethical as hell, but smart.鈥
And hardly content. Tough Mudder is looking to double its reach in 2013, producing 60 events that it expects will draw a million participants. In the not so distant future, 鈥渕ore people will be doing obstacle races and mud runs than will be doing traditional marathons and half marathons,鈥 Dean boldly predicted when I spoke with him.
Of course, even he recognizes that there鈥檚 an inherent limit to his company鈥檚 growth potential. 鈥淲e鈥檙e not trying to be all things to all people,鈥 he said during his talk at Wix. 鈥淲e鈥檙e not trying to create a nice environment for everyone. It鈥檚 a very polarizing brand. You see Tough Mudder and you either say, 鈥楾hat looks awful and miserable,鈥 or you say, 鈥楾hat looks awesome. Let me have at it.鈥 And there isn鈥檛 much in between. You either get it or you don鈥檛.鈥 聽聽聽聽聽聽
Scott Keneally ()聽lives in Healdsburg, California. This is his first story for 国产吃瓜黑料.