After a lot of thoughtful deliberation, for the first time in my life聽I decided to postpone an international trip because of COVID-19. I鈥檝e been traveling problem-free for three decades, but a few of my international trips have gone sideways of late: I was stranded in Chile for three days due to a grounded ferry and subsequent airline strike, forcing a chain reaction of expensive new flight and lodging logistics. Last summer, on a flight home from Bogot谩, Colombia, I was delayed for almost 24 hours due to weather and mechanical issues and had to pay additional expenses for hotels,听meals, and transportation.
But the scariest incident was in Sweden last fall when I almost lost the vision in my left eye.
My eyesight had been disappearing quietly over the course of a week. I had no pain, just a slowly creeping blind spot that was cannibalizing my peripheral vision. I was having fun at a conference and ignoring聽the issue until I walked across a busy street in聽G枚teborg聽and was almost run over by a train. That鈥檚 when I called my sister, a physician in the U.S., who told me聽I likely had a detached retina, that I was in danger of losing the vision in my left eye, and that I should get myself to a hospital immediately.
I took her advice. In聽the emergency room, a聽doctor confirmed my sister鈥檚 suspicions and sent me upstairs to start prepping for surgery, which was now scheduled for early the next morning. During the procedure, the surgeon replaced my eye鈥檚 viscous fluid with hydrogen gas, and afterward, he told me that I wouldn鈥檛 be able to fly for at least three weeks until the gas naturally dissipated. If I did fly, he explained, the gas would expand and destroy my newly reconstructed eye.
I panicked when the doctor told me that I needed immediate surgery. But as far as medical disasters abroad go, I hit the jackpot. I was among friends聽in a developed nation, with an excellent hospital where a top-notch surgeon performed a successful operation. Post-op, my cousin, who lives nearby, invited me to stay with her family for five days, spoiled me with home-cooked meals, and found me a quiet and inexpensive cottage rental within walking distance of her house where I could slowly recover.
All went as well as it could for a mishap far from home. But if I hadn鈥檛 bought an insurance policy through 聽before I left, I would have been out nearly $13,000. That鈥檚 peanuts compared to how costs often balloon during an emergency abroad. And now as the world shuts down as a result of COVID-19, travelers are scrambling to cancel trips.聽
We travel to expand our lives, not to fret about all the bad things that can happen to us while we鈥檙e away. But with the rise of COVID-19, there鈥檚 never been a better time to get savvy about insurance.聽
According to the , a Washington, D.C., nonprofit trade group, Americans spent nearly $3.8 billion on travel protection in 2018, an increase of 40.9 percent from 2016. Over the same period, the number of travel-protection plans that were sold increased by 36.5 percent. Since January 21, 2020, according to the travel-insurance-comparison website , there鈥檚 been a 60 percent increase in sold policies that include a 鈥渃ancel for any reason鈥 benefit.
There are many reasons for the additional expenditures on travel insurance. According to the , in 2016, there were 3.8 billion air travelers, a number that is predicted to increase to 7.2 billion by 2035. This increased global movement has contributed to more congested airports and travel delays, in addition to a significant rise in the spread of disease outbreaks, as evidenced by COVID-19. Also, natural disasters have quadrupled in number and magnitude between 1970 and 2017, which has resulted in delayed flights or cancelled trips. (But there is some good news for travelers: according to the Global Terrorism Database, the total number of terrorist attacks worldwide decreased 43 percent between 2014 and 2018, and the total number of deaths by terrorism decreased 48 percent.)
These threats are scary, but the reality is that, before COVID-19, usually most people鈥檚 trips were interrupted for much simpler reasons鈥攂roken bones, appendicitis, sprained ankles. 鈥淭he highest-volume health mishaps are the most boring ones,鈥 says Bill McIntyre, director of communications for , a New Hampshire鈥揵ased travel-membership organization that provides medical, security, evacuation, travel-risk, and crisis-management services. 鈥淭raveler鈥檚 diarrhea is number one by far.鈥 In terms of security risks, says McIntyre, muggings are the most common.聽
鈥淵ou may be very young and healthy, and situations can still happen to you,鈥 says Scott Adamski, head of U.S. field sales for AIG Travel. 鈥淭here has always been civil unrest, earthquakes, and fire, but it鈥檚 impacting more people because more people are traveling.鈥

And if you engage in what insurance companies deem 鈥渆xtreme鈥 activities, the odds of an accident may increase. Alastair Swinton, a 30-year-old mountain guide who works in the European Alps, went on a climbing expedition last September to Mount Koyo Zom, a 22,546-foot technical peak in the Hindu Raj range of Pakistan. Swinton fell about 65 feet into a crevasse, sustaining head and leg injuries. His climbing partner pulled him out and made an SOS call to the organization Global Rescue. The duo鈥檚 communication device died during the evacuation process, but the helicopter still found the climbers a day later.
鈥淚t was very surreal that somebody from Global Rescue knew where I was, knew how to get into contact with me, and knew which hospital I was in,鈥 says Swinton. 鈥淕lobal Rescue is almost like a guardian angel looking over you. They manage to find you when you think you鈥檙e all alone.鈥
Luckily, I didn鈥檛 need to get pulled out of a crevasse and evacuated in Sweden. While the AIG travel-insurance policy I purchased covered my medical expenses and return flight, it did not cover almost $1,000 in meals, transportation, and Airbnb costs during my three-week recovery period. The response after I submitted聽my expenses was: 鈥淯nfortunately, the Trip Delay benefit does not provide coverage [for these items] due to an illness or injury of the insured on this policy.鈥
After reading the fine print on my policy, I realized that trip delay in travel-insurance parlance refers to delayed travel due to inclement weather or an airline strike. There was no category for living expenses incurred while recovering from surgery. That鈥檚 nothing compared to the experience of a fellow traveler from Minnesota: while in Peru last September, he cycled off a cliff, broke both ankles, and had to be airlifted out, then flew to the U.S. for emergency surgery. Seven months later, he鈥檚 still trying to recoup an estimated $75,000 in out-of-pocket expenses from a different insurance company.
As for COVID-19, it鈥檚 important to know that no travel-insurance policy covers fear-based cancellations, i.e., bailing on a trip because of concern that you will get sick, unless you have bought a rider, a time-sensitive benefit on some plans that allows a traveler to call off聽a trip for any reason up to 48 hours prior to the scheduled departure. But like the airlines today, who are changing their cancellation and change fees at this time, some insurance companies are now doing the same.
From viruses to natural disasters, here鈥檚 how to make sure you鈥檙e covered for anything that might come your way while traveling.聽
What to Know Before You Buy Travel Insurance
Check your primary health-insurance policy first. Most domestic policies offer some coverage for international emergencies, for things like broken bones, appendicitis, and illnesses and accidents that require immediate medical attention. But it may not be enough to cover your entire bill or to get you home. If you were to go on a trip and contract COVID-19 or be quarantined, some domestic policies would consider that a medical emergency and cover a percentage of the cost of your care and the logistical expenses of being quarantined. But policies vary, and it鈥檚 imperative to talk to an agent at your insurance company to see what鈥檚 covered before traveling. Depending on the state in which you reside, Blue Cross Blue Shield offers international protection through , a supplemental policy that provides up to $1 million in medical and up to $500,000 in evacuation costs for international travel. To be insured with GeoBlue, you don鈥檛 have to have domestic Blue Cross Blue Shield coverage, but you do have to provide proof that you have a primary health-insurance policy.聽
Look into what your credit cards cover. Some credit cards come with medical protection plans while traveling abroad. It鈥檚 the exceptional one that offers extensive medical or evacuation coverage. One of the best is the , which offers $20,000 for emergency medical expenses and $100,000 for emergency transportation if you paid for your plane ticket (and other travel expenses, like your hotel) with the card. It鈥檚 important to call a representative at your credit-card company to ask about its policy for COVID-19. Some may cover the cost of your trip if a cancellation is mandatory鈥攆or instance, if it鈥檚 based on a government-enforced travel ban鈥攂ut likely not due to cancelling out of fear of contracting the virus.
Here鈥檚 the deal with insurance offered by airlines when buying a ticket. When booking a flight, many airlines offer travel insurance through a third party, such as AIG Travel or Allianz Travel, for an upcharge of roughly 10聽percent of the cost of the flight. This protection generally covers a flight refund if you can鈥檛 travel, reimbursement for lost luggage, and rebooking costs for flight cancellations or missed connections. Given the current COVID-19 situation, many airlines like 聽have announced varying policies that waive or suspend change and cancellation fees within a given time period.聽Take note that airline insurance is not a health-insurance policy. If you want to cover all your bases, investigate a more comprehensive policy.
Learn聽the Difference Between Travel Insurance and Travel Memberships
Travel insurance is an umbrella term that generally covers a carefully calibrated portion of medical expenses, trip cancellations, lost luggage, flight accidents (an accident that occurs while on a licensed commercial flight), evacuation due to natural disasters, and other losses incurred while traveling. The list of companies offering these policies is long: AIG Travel, , ,听, and others. Most of these聽offer comprehensive packages that cover all of the above, as well as 脿聽la carte coverage options for medical reasons, trip cancellation, and other things. The price of and protection provided by each policy varies and can be based on the age of the traveler, the state in which the traveler lives, the cost and duration of the trip, the destination country, and when the traveler buys the policy in relation to purchasing the trip.聽
COVID-19 has opened a massive can of worms, because it became what鈥檚 called in insurance parlance a 鈥溾 to travelers聽as of roughly January 21.聽(The known-risk date varies per company.) For those who purchased a policy after January 21, cancellations due to the virus may not be covered. AIG Travel still encourages travelers to file a claim because some policies may provide coverage depending on the exact reason for cancellation. And as the virus spreads,听some companies, like Allianz, are altering their policies to include coverage of COVID-related聽medical and cancellation claims.
A rep for IMG, the travel-insurance company聽I was using聽for my postponed trip, told me when I inquired about costs associated with COVID-19 that they are considering this on a case-by-case basis and evolving global circumstances. 鈥淭here are no inclusions in the policy for quarantines,鈥 the rep said. 鈥淚f you were to get quarantined or sick, you need to pay up front and file a claim for reimbursement.鈥
These variables are why it鈥檚 so important to read the fine print and ask an insurance agent a lot of questions to find out about any exclusions.
It鈥檚 also important for 国产吃瓜黑料 readers to know that many travel policies do not cover extreme sports, which can include activities like scuba diving, mountain biking, or climbing with ropes. If a travel-insurance company does offer an adventure or extreme-sports rider, the traveler may live in a state in which laws prevent it from being sold. 鈥淪ome travel-insurance coverages may not be offered in specific states,鈥 says Julie Loffredi, the media-relations manager for InsureMyTrip. 鈥淭his may be due to state law or to the travel-insurance company simply not selling that type of plan in that specific state, for whatever reason.鈥
For my postponed trip to Antarctica that would've聽involved rock and ice climbing with ropes, I researched four insurance companies before I found one that offered the coverage I needed. The first didn鈥檛 offer mountaineering coverage, the second didn鈥檛 offer coverage in the polar regions, and the third offered both, but the mountaineering coverage was not available to聽Minnesota residents, where I live. I finally found what I needed聽through IMG鈥檚 Patriot Platinum International policy. Ripcord Rescue Insurance also specializes in policies for travelers undertaking potentially risky endeavors, like mountain climbing in remote countries. Even if you have an inkling of a plan to rent a mountain bike for a day, you鈥檒l likely want to buy an extreme-sports rider.
Most travel-insurance policies are available up to 24 hours before departure, but it鈥檚 smarter to buy a policy within 14 to 21 days of making a trip purchase or deposit. Be sure to pay extra for the rider, which usually provides reimbursement of 50 to 75 percent of the prepaid, non-refundable trip cost. With the insurance and the rider, you鈥檒l be covered if you need to cancel a trip due to pre-existing conditions, illness (your own or a family member鈥檚), natural disasters, COVID-19, or any other reason you may not want to get on a plane.聽
鈥淎 lot of younger travelers say, 鈥業鈥檓 in perfect health, so I don鈥檛 need to worry about preexisting conditions,鈥欌 says AIG鈥檚 Adamski. But, he adds, if they don鈥檛 buy insurance within the 14-to-21-day window聽and their mother gets sick due to a preexisting condition and they have to cancel, they may not get refunded for the cost of the trip.
Travel memberships from companies like Global Rescue and offer medical evacuation and act as a supplement to your medical coverage. Some insurance policies already offer medical-evacuation insurance, but if you鈥檙e聽a frequent traveler to remote locations, this additional annual membership may make sense. Global Rescue鈥檚 McIntyre explains it this way: 鈥淲e鈥檙e kind of like AAA for your car. We鈥檒l tow your car to the garage, but we鈥檙e not going to have your carburetor replaced.鈥
Sign up for a one-time or annual Global Rescue membership聽and you鈥檒l receive security, evacuation, and travel-risk and crisis-management services. It聽provides a highly trained expert who will walk you through a crisis and who will also arrange to evacuate you from a dangerous or emergency medical situation, but it聽won鈥檛 pay the hospital bills. The basic annual travel membership ($329) gives Global Rescue clients medical-evacuation service to the hospital of their choice. For an additional $326, Global Rescue offers a security upgrade that extracts members in danger of bodily harm from war, civil unrest, natural disasters, government-evacuation orders, and other security emergencies.
But it鈥檚 important to read the fine print here, too: Global Rescue evacuation is not available above the 80th parallel north or below the 60th parallel south, which means that if you鈥檙e planning a polar cruise, look elsewhere for evacuation. Also by law the company is prohibited from transporting people with infectious diseases, like COVID-19. If you were to be quarantined because of an infectious disease, the membership provides advisory services (like medical and security referrals) wherever you happen to be.聽
What to Do if a Trip Goes Sideways
Even if you think you have the situation under control, immediately call your insurer and tell them what鈥檚 happening. Insurance and travel membership companies have a 24/7 international phone line and a trained medical team on staff who can help you navigate how to quickly get help. At the point of first contact, they will open a file and monitor your progress until you safely reach home. 鈥淭here are a lot of things that go into a medical situation,鈥 says AIG鈥檚 Adamski. 鈥淟et鈥檚 say you are with family or a traveling companion. Do they stay with you? Do they have to change their flight back to the U.S? Do they need cash? How will they get cash?鈥 he says, noting that the most comprehensive policies will cover these costs. 鈥淲e help facilitate all of these things. If customers don鈥檛 call us first, it becomes more challenging to assist if the policyholder has already involved other parties.鈥
Keep immaculate records of receipts. Without proof of payment, you won鈥檛 get reimbursed, which is why it鈥檚 a good idea to go overboard on documentation and keep track of all expenses as they are accrued, rather than trying to track them down retroactively at home. During my eye mishap in Sweden, I paid for my emergency-room visits and follow-up appointments via credit card. My only proof was the credit-card receipt with the name of the hospital printed on top. That wasn鈥檛 good enough for the insurance company. I still needed documentation from the surgeon and the hospital stating that I was being treated for a detached retina. It took half a dozen phone calls to the hospital in Sweden from the U.S. to find the appropriate person who was able to retroactively get聽me the receipt鈥攚hich he had to send via snail mail鈥攁nd delayed reimbursement by a month.
Take a few deep breaths. Having an emergency away from home is never fun, but it does offer a unique glimpse into the inner workings of a foreign culture, not to mention聽a hell of a story to tell your friends.
*This story has been updated to reflect the current news.